This is very frustrating This is very frustrating, day 4 now and still not able to call Germany, Tel3 support is supposedly reviewing the issue, their website is now down as well, can not access my account.

Great Help With Everything Things were looking hopeless when I tried to recharge my account: my old email address (required) no longer worked, and besides that I had changed my home address and wanted to use a different credit card. The published phone number for tel3 rang and rang without being answered by an operator. I found an alternate number on a Trust Pilot review, namely 800-611-3622, and spoke to Kary, who corrected all of the information on file, recharged my account, and gave me a $70 bonus in my account. Problem solved! Thank you, Kary! I couldn't be happier with the service you gave.

Is Anyone else having issues placing… Is Anyone else having issues placing calls with Tel3 ex keeps saying that my phone numbers are invalid and I know that they are correct. When I call them they transfer me to the customer service and then they hang up I received a phone call from Tel3. They gave me a new access code told me they were having issues. They are working on them to get it all fixed and get their call-center problem fixed. They were very professional. I made my call using the new access number and everything worked perfectly. Thank you very much.

I have been a customer for years I have been a customer for years. Now, for the last 7 days any numbers I call in Germany do not connect. Customer service is so busy the disconnect to call back later and report a problem on the web site is not working.

Last able to call out Monday Last able to call out Monday, March 25. Since then only 'a circuits are busy'. Can't get onto my online account. Phone calls to CS say 'call back later'. Have over 6000 minutes. No online comments by customers. What's happened?