This is very frustrating This is very frustrating, day 4 now and still not able to call Germany, Tel3 support is supposedly reviewing the issue, their website is now down as well, can not access my account.

Is there a negative scale of stars Is there a negative scale of stars? If so Tel3 gets a negative 1,000,000,000,000. WAAAAAY(!!!!) over priced garbage. And if you fall for their bs promises and advertised rates and buy minutes -- do not expect to get through to your intended party on holidays -- "circuits are busy". Also ...no make that ALSO(!)...it's as inexpensive or even cheaper if you have Vonage just to use your phone without Tel3 and in some instances call on any cell or landline service. Oh and I've been calling customer service for 4 freaking days -- no answer then disconnects!

I have been TEL3 customer sincve2008… I have been TEL3 customer sincve2008 and all my long distance calls were more than satisfied. There was some interruption in service due to some Technical difficulties but TEL3 working hard to fix those issues. Had an issue with adding new CC and recharge my account, send an email. Kary Baker replay with in 24hr, asking me to reach out to him. Few days later made a call, left a message, minute’s later Kary Baker call me back, explain an issue and my problem was fixed in less than two minutes. Thank you Kary for prompt response and excellent customer service. Jerry Genda

Bad Investment in my opinion I've used them for years but now it's impossible to use their service any day or anytime. For a week now, when I try to call Canada, I get the same message "All circuits are busy". I'm beginning to think they have been taken over by fraudsters as their "fix-it" guy is no longer with the Company.. I would not deal with these people unless you don't care about wasting your money.

I was a Tel3 Agent I was a Tel3 Agent. They changed their back end years ago and their agent relations never replied to me on how to get logged into their new system. After many attempts I gave up on promoting their services. Additionally now I couldn't even log into my tel3 personal account but it works so i didn't bother trying since nobody at customer service over the years replied. Now I changed emails and just changed my phone number though I have sms access to the old phone number. So now I need to update my personal tel3 account but so far nobody replies to the support ticket. The world is going down the tubes for customer service and business practices everywhere!