Is there a negative scale of stars Is there a negative scale of stars? If so Tel3 gets a negative 1,000,000,000,000. WAAAAAY(!!!!) over priced garbage. And if you fall for their bs promises and advertised rates and buy minutes -- do not expect to get through to your intended party on holidays -- "circuits are busy". Also ...no make that ALSO(!)...it's as inexpensive or even cheaper if you have Vonage just to use your phone without Tel3 and in some instances call on any cell or landline service. Oh and I've been calling customer service for 4 freaking days -- no answer then disconnects!

All circuits are busy ... I have been using Tel3 for many years without any significant issues, but lately I get this recorded message "all circuits are busy ...". The support team created a support Ticket #20266642, but so far no luck! The annoying part is they keep closing the ticket every 2 or 3 days hoping the issue is magically resolved because they have not heard anything from me - LOL. What a joke Tel3 has become lately! It is truly sad and frustrating.

I have been TEL3 customer sincve2008… I have been TEL3 customer sincve2008 and all my long distance calls were more than satisfied. There was some interruption in service due to some Technical difficulties but TEL3 working hard to fix those issues. Had an issue with adding new CC and recharge my account, send an email. Kary Baker replay with in 24hr, asking me to reach out to him. Few days later made a call, left a message, minute’s later Kary Baker call me back, explain an issue and my problem was fixed in less than two minutes. Thank you Kary for prompt response and excellent customer service. Jerry Genda

I was a Tel3 Agent I was a Tel3 Agent. They changed their back end years ago and their agent relations never replied to me on how to get logged into their new system. After many attempts I gave up on promoting their services. Additionally now I couldn't even log into my tel3 personal account but it works so i didn't bother trying since nobody at customer service over the years replied. Now I changed emails and just changed my phone number though I have sms access to the old phone number. So now I need to update my personal tel3 account but so far nobody replies to the support ticket. The world is going down the tubes for customer service and business practices everywhere!

Getting out, cancelling credit card Suddenly the calling rates have gone way up after many years of use. Also, the Tel3 website is now "not secure", from several devices or browsers. I can't reach anyone. I'm cancelling the credit card I'm using (luckily a rarely used card specifically for these kinds of iffy websites).