I have been TEL3 customer sincve2008… I have been TEL3 customer sincve2008 and all my long distance calls were more than satisfied. There was some interruption in service due to some Technical difficulties but TEL3 working hard to fix those issues. Had an issue with adding new CC and recharge my account, send an email. Kary Baker replay with in 24hr, asking me to reach out to him. Few days later made a call, left a message, minute’s later Kary Baker call me back, explain an issue and my problem was fixed in less than two minutes. Thank you Kary for prompt response and excellent customer service. Jerry Genda

Joining The Tel3 What is Going On Queue! Similar experience as the other recent reviews of Tel3. Not able to log into my account. None of the Access #’s are working. Calls just drop. Website & App is still up. I was reading some of the older reviews with the all the Circuits are Busy and also had several experiences over the years with that. Eventually they come back! But this seems like a whole different thing. I have over 1,000 mins & maybe $50 or $60 lost. They send a million annoying promo emails. However, when the service is on & working, no complaints. Very easy to use! I’ve been with them for about 10 years.

Is Anyone else having issues placing… Is Anyone else having issues placing calls with Tel3 ex keeps saying that my phone numbers are invalid and I know that they are correct. When I call them they transfer me to the customer service and then they hang up I received a phone call from Tel3. They gave me a new access code told me they were having issues. They are working on them to get it all fixed and get their call-center problem fixed. They were very professional. I made my call using the new access number and everything worked perfectly. Thank you very much.

My phone number changed and I cannot… My phone number changed and I cannot access my long distance, even when I submit my pin# Called customer service, left on hold for 1 hour then they hung up. tried again, same thing, tried online, no response Tel3 responded to my review and said they would send an email, they don't have my updated contact info. Is there any way through Trustpilot to give tel3 my email so we can communicate. Pat Harriss Pat Harriss

I needed to call France I needed to call France, but hadn't accessed my account for several years. I left both a text and an email message to Tel3, and Kary responded withon one hour. Amazingly quick return call! Kary spent several moments with me - insuring the reset, activation, new access number, and account balance. He was able to get me back on Tel3 services with one phone call, and even informed me of a special bonus to which I was entitled. I have read all the negative reviews of Tel3, and just wanted to say "don't believe all you read" when it comes to reviews. Personally, I rate the company a full and unequivocal 5! Thanks, Kary. Maria Young Subscriber since 2012