Is there a negative scale of stars Is there a negative scale of stars? If so Tel3 gets a negative 1,000,000,000,000. WAAAAAY(!!!!) over priced garbage. And if you fall for their bs promises and advertised rates and buy minutes -- do not expect to get through to your intended party on holidays -- "circuits are busy". Also ...no make that ALSO(!)...it's as inexpensive or even cheaper if you have Vonage just to use your phone without Tel3 and in some instances call on any cell or landline service. Oh and I've been calling customer service for 4 freaking days -- no answer then disconnects!

This is very frustrating This is very frustrating, day 4 now and still not able to call Germany, Tel3 support is supposedly reviewing the issue, their website is now down as well, can not access my account.

I have been TEL3 customer sincve2008… I have been TEL3 customer sincve2008 and all my long distance calls were more than satisfied. There was some interruption in service due to some Technical difficulties but TEL3 working hard to fix those issues. Had an issue with adding new CC and recharge my account, send an email. Kary Baker replay with in 24hr, asking me to reach out to him. Few days later made a call, left a message, minute’s later Kary Baker call me back, explain an issue and my problem was fixed in less than two minutes. Thank you Kary for prompt response and excellent customer service. Jerry Genda

Bad Investment in my opinion I've used them for years but now it's impossible to use their service any day or anytime. For a week now, when I try to call Canada, I get the same message "All circuits are busy". I'm beginning to think they have been taken over by fraudsters as their "fix-it" guy is no longer with the Company.. I would not deal with these people unless you don't care about wasting your money.

I needed to call France I needed to call France, but hadn't accessed my account for several years. I left both a text and an email message to Tel3, and Kary responded withon one hour. Amazingly quick return call! Kary spent several moments with me - insuring the reset, activation, new access number, and account balance. He was able to get me back on Tel3 services with one phone call, and even informed me of a special bonus to which I was entitled. I have read all the negative reviews of Tel3, and just wanted to say "don't believe all you read" when it comes to reviews. Personally, I rate the company a full and unequivocal 5! Thanks, Kary. Maria Young Subscriber since 2012