Never, never deal with them! We purchased a certificate from K Software in April. Unfortunately, Sectigo couldn't verify our certificate, so we reached out to K Software for a refund (as suggested by Sectigo support). However, K Software has not responded to our emails and phone calls. As a result, we've lost our money for a 3-year certificate. I've noticed that K Software is not out of business; they've made all the necessary changes on their site to generate more revenue. Sadly, they don't seem to care about their paying customers.

Looks like the company is dead Looks like the company is dead. They doesn't reply its ticket system anymore. Include if you are asking pre-renewall questions about the new way to do the thing, so, looks like they doesn't has any intention to sell. Maybe they are in the hospital or dead already but the online purchase form still in place?

Seems to be a shonky, one-man operation I don't know what kind of shonky, one-man operation they have got going there, but anyone reading this should avoid dealing with this unprofessional company. I have sent multiple emails and left a voicemail. Judging by the numerous complaints about the very same thing, the operator of this company should stop telling us to call, and instead look at and reply to the emails. I am preparing a case for a credit card chargeback.

Never received our certificate Like a lot of previous review we got stuck at the validation stage with Sectigo and they just stopped answering our emails, ticket requests. I have requested a refund but haven't received any answer whatsoever. Such a shame after years of being a happy customer. Payment ID : 8T747001J19711054

I asked for a refund (order… I asked for a refund (order #1253727201) but they don't respond to emails. Looks like a scam. UPDATE: ksoftware responded to my review. Unfortunately, they are lying. 1. They GOT my emails as they created support tickets (tickets #45330, #44915, #44943, #44952, #44926). 2. The certificate has NOT been issued. Since ksoftware refuses to issue a refund, I will file a complaint at the Better Business Bureau. Next I will request a chargeback at my bank.