Seems to be a shonky, one-man operation I don't know what kind of shonky, one-man operation they have got going there, but anyone reading this should avoid dealing with this unprofessional company. I have sent multiple emails and left a voicemail. Judging by the numerous complaints about the very same thing, the operator of this company should stop telling us to call, and instead look at and reply to the emails. I am preparing a case for a credit card chargeback.

Never, never deal with them! We purchased a certificate from K Software in April. Unfortunately, Sectigo couldn't verify our certificate, so we reached out to K Software for a refund (as suggested by Sectigo support). However, K Software has not responded to our emails and phone calls. As a result, we've lost our money for a 3-year certificate. I've noticed that K Software is not out of business; they've made all the necessary changes on their site to generate more revenue. Sadly, they don't seem to care about their paying customers.

The cheapest code signing certificate seller I found They resell from Sertigo, but the process was rather smooth and far cheaper. They have surprisingly good documentation and the whole process to getting my .pfx file took about 2-3 hours (for a registered company). Let's see how it holds up! Note: I did not have to contact their support.

No certificate and no support. Previous experience with K has been very positive. Not this time; I have had the same experience as Andre. Paid for the OV certificate with a promise of a two-three day turnaround. Went through the credential process. Then no update from Sectigo. Called them several times - the process was with the "provisioning team". Many calls to Mitchell on the 859 number advertised here. Never picked up. No response to numerous tickets raised. Acutely, exquisitely unhappy.

Same for me Same for me. Ordered the renewal of a Code Signing certificate. Worked perfectly the previous times, but now, no response for more than a week, did not receive the 3-year certificate. Wrote to support, to Sectigo and to sales. No response, got just an automatic ticket confirmation email. DON'T WRITE I SHOULD GIVE YOU A CALL. The renewal process should work without calling K Software!! Payment ID : 6G789754FD464615H Please refund.