Same for me Same for me. Ordered the renewal of a Code Signing certificate. Worked perfectly the previous times, but now, no response for more than a week, did not receive the 3-year certificate. Wrote to support, to Sectigo and to sales. No response, got just an automatic ticket confirmation email. DON'T WRITE I SHOULD GIVE YOU A CALL. The renewal process should work without calling K Software!! Payment ID : 6G789754FD464615H Please refund.

The cheapest code signing certificate seller I found They resell from Sertigo, but the process was rather smooth and far cheaper. They have surprisingly good documentation and the whole process to getting my .pfx file took about 2-3 hours (for a registered company). Let's see how it holds up! Note: I did not have to contact their support.

Perfect for my needs Great service, offers legit and worthy products Although support was a bit slow the support team is now back and accepting tickets and phone calls

This company has gone bad This company has gone bad. I got software signing certificates from K Software since 2011. Never had an issue until 3 years ago, when I purchased a 4 year certificate but only received one for a 39 months. Was promised to get the remaining 9 months automatically at the end of the period, but all I get is spam emails. My emails about this issue remain unanswered, except for an automatic response.

I purchased a certificate 8 days ago… I purchased a certificate 8 days ago and it still hasn't been delivered to me. All requests for help are ignored. I've been a customer for several years now, but this time it looks like I'm not going to have any luck. I've asked for a refund, but haven't gotten a response yet. UPDATE: We were already able to get feedback over the phone and the process moved forward. Email requests for help are not responded to in a timely manner.