MuffinPanda
GBPerfect for my needs Great service, offers legit and worthy products Although support was a bit slow the support team is now back and accepting tickets and phone calls
Andrei
BYWaiting for 6 months to get an OV cert I've been trying for 6 months to renew a cert after paying for it. It goes like this. K Software takes the money. Sectigo doesn't issue a certificate for an unspecified reason. Communicating with them is impossible. K Software does not respond to any emails - refund requests or otherwise.
Natalia Blomeier
DENever, never deal with them! We purchased a certificate from K Software in April. Unfortunately, Sectigo couldn't verify our certificate, so we reached out to K Software for a refund (as suggested by Sectigo support). However, K Software has not responded to our emails and phone calls. As a result, we've lost our money for a 3-year certificate. I've noticed that K Software is not out of business; they've made all the necessary changes on their site to generate more revenue. Sadly, they don't seem to care about their paying customers.
Luke Franklin
AUSeems to be a shonky, one-man operation I don't know what kind of shonky, one-man operation they have got going there, but anyone reading this should avoid dealing with this unprofessional company. I have sent multiple emails and left a voicemail. Judging by the numerous complaints about the very same thing, the operator of this company should stop telling us to call, and instead look at and reply to the emails. I am preparing a case for a credit card chargeback.
Mikel R
AUNo certificate and no support. Previous experience with K has been very positive. Not this time; I have had the same experience as Andre. Paid for the OV certificate with a promise of a two-three day turnaround. Went through the credential process. Then no update from Sectigo. Called them several times - the process was with the "provisioning team". Many calls to Mitchell on the 859 number advertised here. Never picked up. No response to numerous tickets raised. Acutely, exquisitely unhappy.