Still No Answer Emailed 4 times over a period of almost 1 month... Used to deal with Mitchell Vincent (K Software) Which was excellent... great service... great response Have done business with them 2-3 times In fact I wrote a review which is still on their site... BUT NOW... Emailed with no response (1 day turnaround claimed) Tuesday, 9 August 2022 3:07 PM Tuesday, 16 August 2022 10:52 AM Friday, 19 August 2022 3:04 PM Monday, 29 August 2022 2:29 PM Emailed: certsk software Emailed: support ksoftware Emailed: sales ksoftware Nothing... no response.... Have noticed that there are responses reviews So, out of desperation This message is to acknowledge that we have received your request and a ticket has been created with Ticket ID - 44119. A support representative will be reviewing your request and will send you a personal response very soon within 1 business day (though usually much sooner). All sorted... got a response via email directly from Mitchell Vincent... Happy customer again...

I purchased a certificate 8 days ago… I purchased a certificate 8 days ago and it still hasn't been delivered to me. All requests for help are ignored. I've been a customer for several years now, but this time it looks like I'm not going to have any luck. I've asked for a refund, but haven't gotten a response yet. UPDATE: We were already able to get feedback over the phone and the process moved forward. Email requests for help are not responded to in a timely manner.

Bought a certificate, no reaction except for automated emails. Bought a certificate. Have a question, but no response at all. This company is dead apparently. UPDATE: I was contacted by them after this post here. Turned out that the support ticket system changed rules for them and automatically closed my tickets somehow. So that was all by accident. I was contacted by email and everything is sorted out now. As I was happy with them earlier, I can't blame them for this situation, so that I why I'm changing this back to 5 stars as they were great before.

I have to say that I was happily… I have to say that I was happily suprised by the quality of the service both in term of email responses, fast and detailed, and the price. One certificate was not working and I have been refunded. I can recommand.

The cheapest code signing certificate seller I found They resell from Sertigo, but the process was rather smooth and far cheaper. They have surprisingly good documentation and the whole process to getting my .pfx file took about 2-3 hours (for a registered company). Let's see how it holds up! Note: I did not have to contact their support.