Just come back to the UK after a few… Just come back to the UK after a few months abroad. I have tried several times to activate the VPN and it tells me 'login error' when instead everything is correct with my log on details. Also, when I click 'help' it takes me to a page where it says that 'safervpn' refuses to connect'. Honestly, I do not know what to think! I cannot even go to their official home page because I get the same response.. what shall I do? I am really disappointed!!

I paid for subscription annually I paid for subscription annually. Money was taken from my Apple account but service was not provided. I contacted Safervpn several times by email and sent payment details. They eventually replied saying they had problems with Apple payments and suggested I ask Apple for a refund. I contacted Apple and they refused the refund. I have lost my money and have service from Safervpn. RIP off.

Was good, but not now. The support answer fast. BUT, I don't know who decided to not save login details as it was before. This is a very bad decision and for it I give just 1 star. Make life easier, do not complicate it. There is no sense "for privacy reasons", no. All other companies saves login details or create a quick "pin" but you ask to insert the STRONG password + login email every time I want to use it.

Reliable and with a great customer support service I've been using SaferVPN for3 years now and I am thoroughly satisfied by the software. Smooth, easy to install and maintain, and of course with a Chrome plug-in. On top of its technical features, it also comes with an amazingly efficient customer service team. Both times I've needed them, they replied immediately and solved the admin/tech issues straight away. Highly recommended.

SaferVPN's billing department cheats This rating is ONLY for SaferVPN's billing department. They are not worth any star! I am the owner of a 3 year subscription and all over satisfied. A few weeks ago I complained about the Amazon Prime Video service is not working. The Online Helper did not understand my partial complains and started a cancellation process with refund. Within an email I explained the fault and payed a new 3 year subscription. I got an email that they will transfer the advised refund to my account I paid from which was PayPal. This was 4 weeks ago and up today no money arrived. I am complaining every day via email and receive a ticket number but no single response. The billing department is a cheating department!