My VPN has not been working for more than 3… My VPN has not been working for more than 3 weeks due to technical issues attributable to SaferVPN. Their "engineers" tried to resolve the problem through remote session on my computer, but to no avail. However, SaferVPN is purely and simply ignoring my refund requests.

I’ve signed up for a year service to… I’ve signed up for a year service to access mainly UK server but unfortunately it has stopped working on the certain websites(All4 and ITV) after 3 months so I had to cancel the service. But the staff are working very hard to fix it and once offered me an extra free month. And even when I requested a cancellation and refund, They were very smooth and considerate. I will definitely use SaferVPN once UK server is fixed!

Was good, but not now. The support answer fast. BUT, I don't know who decided to not save login details as it was before. This is a very bad decision and for it I give just 1 star. Make life easier, do not complicate it. There is no sense "for privacy reasons", no. All other companies saves login details or create a quick "pin" but you ask to insert the STRONG password + login email every time I want to use it.

wasnt working with my chrome and i made… wasnt working with my chrome and i made the mistake of contacting their customer service, dont do it , they will ,make you do everything instead of just canceling if your device is having issues, they start being pushy. I spent 1 hour trying to get it sorted and it didnt work . Just use it if it works right away , otherwise just dont/.

SaferVPN's billing department cheats This rating is ONLY for SaferVPN's billing department. They are not worth any star! I am the owner of a 3 year subscription and all over satisfied. A few weeks ago I complained about the Amazon Prime Video service is not working. The Online Helper did not understand my partial complains and started a cancellation process with refund. Within an email I explained the fault and payed a new 3 year subscription. I got an email that they will transfer the advised refund to my account I paid from which was PayPal. This was 4 weeks ago and up today no money arrived. I am complaining every day via email and receive a ticket number but no single response. The billing department is a cheating department!