New customer. Got a promo for a lifetime service with them. It didn't reflect that on my subscription page, but customer support incredibly fast in answering when I questioned about this. He assured it was just a limitation of the site, to not being able to display more than their highest level of normal subscription I mean so far I've on had it for 2 days, but seems to work well enough.

SaferVPN's billing department cheats This rating is ONLY for SaferVPN's billing department. They are not worth any star! I am the owner of a 3 year subscription and all over satisfied. A few weeks ago I complained about the Amazon Prime Video service is not working. The Online Helper did not understand my partial complains and started a cancellation process with refund. Within an email I explained the fault and payed a new 3 year subscription. I got an email that they will transfer the advised refund to my account I paid from which was PayPal. This was 4 weeks ago and up today no money arrived. I am complaining every day via email and receive a ticket number but no single response. The billing department is a cheating department!

extensions for Chrome and Firefox are not working pretty good app, but it is puzzling how the extensions for Chrome and Firefox are not working properly, I have continuous problems that not even the service can solve. I regret having made the three-year subscription and obviously they will not refund me

Reliable and with a great customer support service I've been using SaferVPN for3 years now and I am thoroughly satisfied by the software. Smooth, easy to install and maintain, and of course with a Chrome plug-in. On top of its technical features, it also comes with an amazingly efficient customer service team. Both times I've needed them, they replied immediately and solved the admin/tech issues straight away. Highly recommended.

My VPN has not been working for more than 3… My VPN has not been working for more than 3 weeks due to technical issues attributable to SaferVPN. Their "engineers" tried to resolve the problem through remote session on my computer, but to no avail. However, SaferVPN is purely and simply ignoring my refund requests.