fool me once, shame on you... Paid customer for several years. This has become completely unusable. I use it to play "play money" poker with friends around the world once a week. I need to contact "Simon Webber" at customer support EVERY SINGLE TIME I use this app. I'm not exaggerating - EVERY SINGLE TIME. It's like asking a parent if I can use the internet, please? I'm starting to think it might actually be quite malicious. I'm uninstalling and demanding a refund. DO NOT INSTALL, DO NOT DOWNLOAD, KEEP LOOKING, GOOD LUCK - BETTER LUCK WITHOUT THIS P.O.S.

SCAM / ESTAFADORES REGISTERED 2 WEEKS AGO. PAID THE MONTH BUT THEY NEVER SENT THE REGISTRATION EMAIL. THEN I ASKED THEM TO RETURN MY MONEY BACK AND I JUST GOT SUPERFICIAL ANSWERS, AND AFTER 2 EMAILS THEY ARE IGNORING ME. NEVER GET THIS SERVICE!! THEN, I GOT THE SERVICE FROM EXPRESSVPN AND THEY ARE AMAZING. ME REGISTRÉ HACE DOS SEMANAS, PAGUÉ EL MES Y NUNCA LLEGUÉ A RECIBIR EL CORREO PARA REGISTRARME. ASÍ QUE LES PEDÍ DE VUELTA EL DINERO YA QUE NO HABÍA RECIBIDO NINGÚN SERVICIO POR SU PARTE Y LO ÚNICO QUE HAN HECHO ES DARME LARGAS E IGNORAR MIS EMAILS. NUNCA CONTRATÉIS ESTE SERVICIO.

SaferVPN's billing department cheats This rating is ONLY for SaferVPN's billing department. They are not worth any star! I am the owner of a 3 year subscription and all over satisfied. A few weeks ago I complained about the Amazon Prime Video service is not working. The Online Helper did not understand my partial complains and started a cancellation process with refund. Within an email I explained the fault and payed a new 3 year subscription. I got an email that they will transfer the advised refund to my account I paid from which was PayPal. This was 4 weeks ago and up today no money arrived. I am complaining every day via email and receive a ticket number but no single response. The billing department is a cheating department!

Safer VPN now performing as expected…Your request (3001569) Safer VPN now performing as expected thanks to expert help from Simon who sent me clear consise and accurate instruction.. Wish more tech service people were as competent. Please reward him!

Don't try, it's a FRAUD Used it several times during about 3 weeks. After that, never worked again, always wanted to connect, but never could. Then, three years later, they prolungate three more years, without asking. They know that it is very complicated to get your money back, so they just do what they want.