SaferVPN's billing department cheats This rating is ONLY for SaferVPN's billing department. They are not worth any star! I am the owner of a 3 year subscription and all over satisfied. A few weeks ago I complained about the Amazon Prime Video service is not working. The Online Helper did not understand my partial complains and started a cancellation process with refund. Within an email I explained the fault and payed a new 3 year subscription. I got an email that they will transfer the advised refund to my account I paid from which was PayPal. This was 4 weeks ago and up today no money arrived. I am complaining every day via email and receive a ticket number but no single response. The billing department is a cheating department!

fool me once, shame on you... Paid customer for several years. This has become completely unusable. I use it to play "play money" poker with friends around the world once a week. I need to contact "Simon Webber" at customer support EVERY SINGLE TIME I use this app. I'm not exaggerating - EVERY SINGLE TIME. It's like asking a parent if I can use the internet, please? I'm starting to think it might actually be quite malicious. I'm uninstalling and demanding a refund. DO NOT INSTALL, DO NOT DOWNLOAD, KEEP LOOKING, GOOD LUCK - BETTER LUCK WITHOUT THIS P.O.S.

Had their service for years and it… Had their service for years and it worked great!!! Recently - over the last 3 weeks - their service does not connect at all. Spent hours online with their technical support - no solution! Be aware that you will not get any money back unless you cancel the service within the first 30 days. I have 6 months left ....

extensions for Chrome and Firefox are not working pretty good app, but it is puzzling how the extensions for Chrome and Firefox are not working properly, I have continuous problems that not even the service can solve. I regret having made the three-year subscription and obviously they will not refund me

SCAM / ESTAFADORES REGISTERED 2 WEEKS AGO. PAID THE MONTH BUT THEY NEVER SENT THE REGISTRATION EMAIL. THEN I ASKED THEM TO RETURN MY MONEY BACK AND I JUST GOT SUPERFICIAL ANSWERS, AND AFTER 2 EMAILS THEY ARE IGNORING ME. NEVER GET THIS SERVICE!! THEN, I GOT THE SERVICE FROM EXPRESSVPN AND THEY ARE AMAZING. ME REGISTRÉ HACE DOS SEMANAS, PAGUÉ EL MES Y NUNCA LLEGUÉ A RECIBIR EL CORREO PARA REGISTRARME. ASÍ QUE LES PEDÍ DE VUELTA EL DINERO YA QUE NO HABÍA RECIBIDO NINGÚN SERVICIO POR SU PARTE Y LO ÚNICO QUE HAN HECHO ES DARME LARGAS E IGNORAR MIS EMAILS. NUNCA CONTRATÉIS ESTE SERVICIO.