Awful AI, awful support, awful business Signed up for the free trial, started making a presentation but found the lack of flexibility in slide design frustrating. The AI itself wasn’t good. Cancelled the plan prior to cancellation deadline. Charged an annual subscription anyway. I emailed the support team as soon as I was charged, and continued to send them 5 more emails over the next 4 weeks. It’s 2 months later, and I still have yet to receive a response. Shocking customer service - have to agree with the other reviews that this seems like a scam. I disputed the charge with my bank.

Tried the free trial and used it once and charged full year SCAM ALERT Tried the free trial and used it once. It was completely useless and it’s just as easy to create a presentation on PP. was not notified of my trial ending and just charged. Will never use again and make sure I leave a review on every site possible to warn of these absolute SCAMMERS

Totally not recommended due to poor customer care Companies that ask for a credit card and take benefits if you forget to cancel. Asking for a refund exact same day results in sending you to refund policy that they don't refund subscriptions. Ridiculous. I don't like this method. All serious SaaS companies just refund you if you don't use a tool at all without taking the benefit that you were 4 hours late with cancel. Really bad customer support.

Love this software Love this software, and I got great support from the team at Beautiful AI.

Average product, good customer service I am changing my first 1-star review into a 3-star one as I was positively surprised by the responsiveness of BeautifulAI's customer service. In just a business day, Jojo replied to my email and issued a refund. I experienced the same problem other users had, namely the fact that I was unjustly charged despite having promptly cancelled my subscription during the trial period. That said, it seems this is now sorted in which case this will be my final review. As per the service offered, I think it's really average. Yes, getting a presentation in no time may look impressive, but I honestly do not see how his can benefit a professional as graphics are mediocre and content is rather basic. I am pretty sure it will greatly improve as AI technologies will evolve.