Marketing Account
GBI signed up for Beautiful.ai's trial… I signed up for Beautiful.ai's trial service but promptly canceled it, thinking that was the end of it. Imagine my surprise when a month later, I see a charge from them on my credit card. There was zero notification that a subscription would automatically begin! To make matters worse, getting in touch with customer service to rectify the situation has been nothing short of a nightmare. This is unacceptable, and I feel completely misled. I strongly discourage anyone from using Beautiful.ai. Their underhanded tactics and lack of support are a huge red flag.
Shivam
DESeems to me like a fraudulent website Seems to me like a fraudulent website. Charged my card even though I did not want to continue. Customer service didn't responded to my request to cancel. The app is unusable for any real work that I had in mind. It is a gimmick in my opinion. The AI part is horrible in opinion. I advise people to stay away. I recommend that you don't even sign up for the free trial or you risk being charged hefty amounts.
Rafa
ES45 USD. SCAM Same than other customer. I cancelled my subscription and they said I don't. They charged me 45 USD and it's insane, I do not ever use this app!
jo araf
ITAverage product, good customer service I am changing my first 1-star review into a 3-star one as I was positively surprised by the responsiveness of BeautifulAI's customer service. In just a business day, Jojo replied to my email and issued a refund. I experienced the same problem other users had, namely the fact that I was unjustly charged despite having promptly cancelled my subscription during the trial period. That said, it seems this is now sorted in which case this will be my final review. As per the service offered, I think it's really average. Yes, getting a presentation in no time may look impressive, but I honestly do not see how his can benefit a professional as graphics are mediocre and content is rather basic. I am pretty sure it will greatly improve as AI technologies will evolve.
Chiara
GBAwful experience Software doesn't work properly, wouldn't let me download presentation as PPT or PDF due to a bug. Which resulted in me having to re-do entire presentation to a daedline. When I flagged this, I got the worst customer service I've ever recieved. Very disappointing.