Mariana Avak
GBGreat tool and great support! Beautiful.ai has been such a game-changer for me. I was struggling with PowerPoint and searched for an alternative and happened upon beautiful.ai. I was able to get my ideas out and within 2 hours had a full-on pitch deck. I had an issue with copy and pasting and was able to connect with someone on the support team to help me reset my browser permission. Great tool and great support!
Przemysław Orlikowski
PLTotally not recommended due to poor customer care Companies that ask for a credit card and take benefits if you forget to cancel. Asking for a refund exact same day results in sending you to refund policy that they don't refund subscriptions. Ridiculous. I don't like this method. All serious SaaS companies just refund you if you don't use a tool at all without taking the benefit that you were 4 hours late with cancel. Really bad customer support.
Shivam
DESeems to me like a fraudulent website Seems to me like a fraudulent website. Charged my card even though I did not want to continue. Customer service didn't responded to my request to cancel. The app is unusable for any real work that I had in mind. It is a gimmick in my opinion. The AI part is horrible in opinion. I advise people to stay away. I recommend that you don't even sign up for the free trial or you risk being charged hefty amounts.
Petra Zerweck
DEWorst Customer Service I have ever come across Even though I have provided detailed reasons for a miss communication between me signing up for a month immediately, to what they are selling, and followed up multiple times via the so called support email, I have not heard a peep so far. Just an email reply with any content. I even told them immediately that there was no content and I am still waiting for support - NOTHING. Crickets!!!
Marketing Account
GBI signed up for Beautiful.ai's trial… I signed up for Beautiful.ai's trial service but promptly canceled it, thinking that was the end of it. Imagine my surprise when a month later, I see a charge from them on my credit card. There was zero notification that a subscription would automatically begin! To make matters worse, getting in touch with customer service to rectify the situation has been nothing short of a nightmare. This is unacceptable, and I feel completely misled. I strongly discourage anyone from using Beautiful.ai. Their underhanded tactics and lack of support are a huge red flag.