Average product, good customer service I am changing my first 1-star review into a 3-star one as I was positively surprised by the responsiveness of BeautifulAI's customer service. In just a business day, Jojo replied to my email and issued a refund. I experienced the same problem other users had, namely the fact that I was unjustly charged despite having promptly cancelled my subscription during the trial period. That said, it seems this is now sorted in which case this will be my final review. As per the service offered, I think it's really average. Yes, getting a presentation in no time may look impressive, but I honestly do not see how his can benefit a professional as graphics are mediocre and content is rather basic. I am pretty sure it will greatly improve as AI technologies will evolve.

Its UI is so impractical and Primitive Its UI is so impractical, its capacity is so limited that if you invest some time in it you will be PUNISHED for it. The attempt deserves attention but that's it. It does NOT save you time, it is not capable enough to draft you something remotely intelligent. So... needs time, many updates and progression before I give it another go.

Totally not recommended due to poor customer care Companies that ask for a credit card and take benefits if you forget to cancel. Asking for a refund exact same day results in sending you to refund policy that they don't refund subscriptions. Ridiculous. I don't like this method. All serious SaaS companies just refund you if you don't use a tool at all without taking the benefit that you were 4 hours late with cancel. Really bad customer support.

Love this software Love this software, and I got great support from the team at Beautiful AI.

Great tool and great support! Beautiful.ai has been such a game-changer for me. I was struggling with PowerPoint and searched for an alternative and happened upon beautiful.ai. I was able to get my ideas out and within 2 hours had a full-on pitch deck. I had an issue with copy and pasting and was able to connect with someone on the support team to help me reset my browser permission. Great tool and great support!