Average product, good customer service I am changing my first 1-star review into a 3-star one as I was positively surprised by the responsiveness of BeautifulAI's customer service. In just a business day, Jojo replied to my email and issued a refund. I experienced the same problem other users had, namely the fact that I was unjustly charged despite having promptly cancelled my subscription during the trial period. That said, it seems this is now sorted in which case this will be my final review. As per the service offered, I think it's really average. Yes, getting a presentation in no time may look impressive, but I honestly do not see how his can benefit a professional as graphics are mediocre and content is rather basic. I am pretty sure it will greatly improve as AI technologies will evolve.

I signed up for Beautiful.ai's trial… I signed up for Beautiful.ai's trial service but promptly canceled it, thinking that was the end of it. Imagine my surprise when a month later, I see a charge from them on my credit card. There was zero notification that a subscription would automatically begin! To make matters worse, getting in touch with customer service to rectify the situation has been nothing short of a nightmare. This is unacceptable, and I feel completely misled. I strongly discourage anyone from using Beautiful.ai. Their underhanded tactics and lack of support are a huge red flag.

Great tool and great support! Beautiful.ai has been such a game-changer for me. I was struggling with PowerPoint and searched for an alternative and happened upon beautiful.ai. I was able to get my ideas out and within 2 hours had a full-on pitch deck. I had an issue with copy and pasting and was able to connect with someone on the support team to help me reset my browser permission. Great tool and great support!

Totally not recommended due to poor customer care Companies that ask for a credit card and take benefits if you forget to cancel. Asking for a refund exact same day results in sending you to refund policy that they don't refund subscriptions. Ridiculous. I don't like this method. All serious SaaS companies just refund you if you don't use a tool at all without taking the benefit that you were 4 hours late with cancel. Really bad customer support.

SCAM! You cannot use this tool for actual work. If you want to play around thats fine, but it does not have full capabilities. They charge an entire years worth if you forget about cancelling the membership. They must be buying up all of the search terms and writing their own reviews because it is nothing like its advertised.