hilal GÜRHAN
NLSTAY AWAY FROM THIS WEBSITE. STAY AWAY FROM THIS WEBSITE. I just used this website once, and forget to cancel subscription as I've never got actually informed. Now they charged me $144 for a yearly plan. That's a real SCAM! In their website it's written that I can ask for a refund in 24 hours, which I did and I got a reply back that they're in Company Offsite. What the heck? I will share my mail and password with everyone so that all people can use this website for free if they don't refund that money.. STAY AWAY FROM THIS WEBSITE Edit: As a reply to Beautiful.Ai's reply; I'd already sent a mail to your support team on Friday but so far no reply. Please prioritize support mails first.
Przemysław Orlikowski
PLTotally not recommended due to poor customer care Companies that ask for a credit card and take benefits if you forget to cancel. Asking for a refund exact same day results in sending you to refund policy that they don't refund subscriptions. Ridiculous. I don't like this method. All serious SaaS companies just refund you if you don't use a tool at all without taking the benefit that you were 4 hours late with cancel. Really bad customer support.
Chiara
GBAwful experience Software doesn't work properly, wouldn't let me download presentation as PPT or PDF due to a bug. Which resulted in me having to re-do entire presentation to a daedline. When I flagged this, I got the worst customer service I've ever recieved. Very disappointing.
Marketing Account
GBI signed up for Beautiful.ai's trial… I signed up for Beautiful.ai's trial service but promptly canceled it, thinking that was the end of it. Imagine my surprise when a month later, I see a charge from them on my credit card. There was zero notification that a subscription would automatically begin! To make matters worse, getting in touch with customer service to rectify the situation has been nothing short of a nightmare. This is unacceptable, and I feel completely misled. I strongly discourage anyone from using Beautiful.ai. Their underhanded tactics and lack of support are a huge red flag.
Rafa
ES45 USD. SCAM Same than other customer. I cancelled my subscription and they said I don't. They charged me 45 USD and it's insane, I do not ever use this app!