Average product, good customer service I am changing my first 1-star review into a 3-star one as I was positively surprised by the responsiveness of BeautifulAI's customer service. In just a business day, Jojo replied to my email and issued a refund. I experienced the same problem other users had, namely the fact that I was unjustly charged despite having promptly cancelled my subscription during the trial period. That said, it seems this is now sorted in which case this will be my final review. As per the service offered, I think it's really average. Yes, getting a presentation in no time may look impressive, but I honestly do not see how his can benefit a professional as graphics are mediocre and content is rather basic. I am pretty sure it will greatly improve as AI technologies will evolve.

I've been using Beautiful for allmost 2… I've been using Beautiful for allmost 2 years now and its been very helpful. also it's always getting better and improving. Thanks and congratulations to the team!

Very limited features and high price Very limited features and high price. Avoid this software and save your money. AI is not impressive. Clunky UI. Their layouts will inspire you until you realize you are stuck in a very specific layout you cannot modify. If you revert it to custom slide you can modify but everything is less interactive. Spend your money somewhere else.

Awful AI, awful support, awful business Signed up for the free trial, started making a presentation but found the lack of flexibility in slide design frustrating. The AI itself wasn’t good. Cancelled the plan prior to cancellation deadline. Charged an annual subscription anyway. I emailed the support team as soon as I was charged, and continued to send them 5 more emails over the next 4 weeks. It’s 2 months later, and I still have yet to receive a response. Shocking customer service - have to agree with the other reviews that this seems like a scam. I disputed the charge with my bank.

Its UI is so impractical and Primitive Its UI is so impractical, its capacity is so limited that if you invest some time in it you will be PUNISHED for it. The attempt deserves attention but that's it. It does NOT save you time, it is not capable enough to draft you something remotely intelligent. So... needs time, many updates and progression before I give it another go.