
Przemysław Orlikowski
PLTotally not recommended due to poor customer care Companies that ask for a credit card and take benefits if you forget to cancel. Asking for a refund exact same day results in sending you to refund policy that they don't refund subscriptions. Ridiculous. I don't like this method. All serious SaaS companies just refund you if you don't use a tool at all without taking the benefit that you were 4 hours late with cancel. Really bad customer support.

hilal GÜRHAN
NLSTAY AWAY FROM THIS WEBSITE. STAY AWAY FROM THIS WEBSITE. I just used this website once, and forget to cancel subscription as I've never got actually informed. Now they charged me $144 for a yearly plan. That's a real SCAM! In their website it's written that I can ask for a refund in 24 hours, which I did and I got a reply back that they're in Company Offsite. What the heck? I will share my mail and password with everyone so that all people can use this website for free if they don't refund that money.. STAY AWAY FROM THIS WEBSITE Edit: As a reply to Beautiful.Ai's reply; I'd already sent a mail to your support team on Friday but so far no reply. Please prioritize support mails first.

Shivam
DESeems to me like a fraudulent website Seems to me like a fraudulent website. Charged my card even though I did not want to continue. Customer service didn't responded to my request to cancel. The app is unusable for any real work that I had in mind. It is a gimmick in my opinion. The AI part is horrible in opinion. I advise people to stay away. I recommend that you don't even sign up for the free trial or you risk being charged hefty amounts.

Marketing Account
GBI signed up for Beautiful.ai's trial… I signed up for Beautiful.ai's trial service but promptly canceled it, thinking that was the end of it. Imagine my surprise when a month later, I see a charge from them on my credit card. There was zero notification that a subscription would automatically begin! To make matters worse, getting in touch with customer service to rectify the situation has been nothing short of a nightmare. This is unacceptable, and I feel completely misled. I strongly discourage anyone from using Beautiful.ai. Their underhanded tactics and lack of support are a huge red flag.

jo araf
ITAverage product, good customer service I am changing my first 1-star review into a 3-star one as I was positively surprised by the responsiveness of BeautifulAI's customer service. In just a business day, Jojo replied to my email and issued a refund. I experienced the same problem other users had, namely the fact that I was unjustly charged despite having promptly cancelled my subscription during the trial period. That said, it seems this is now sorted in which case this will be my final review. As per the service offered, I think it's really average. Yes, getting a presentation in no time may look impressive, but I honestly do not see how his can benefit a professional as graphics are mediocre and content is rather basic. I am pretty sure it will greatly improve as AI technologies will evolve.