Customer service is almost non existant Initially it took 2 days before receiving an account instead of the promised 20 minutes.Then we received an e-sim that we never got to work(tried on 2 devices). No customer service replies, then requested money back wihin the 14 days( money back guarantee) : no reply again. We suspect it is fraudulous because of above. Still hope they are reasonable and will return our money as they so-far did not do what was promised.. It seems to have a reason that banktransfers are required for payment instead of more protected creditcard transfers.

Great service with esim Great service, received my esim 10minutes after order, installed and connected with my iPhone 11 Pro Had no issues connecting in Spain Support was available instantly and was very helpful and friendly

useful and good roaming -

Many Issues and Zero Support I bought an esim that was supposedly compatible with a Huawei GT Pro watch, and over $100 in credit. I received the QR code, but it didn't work with the watch. I tried to contsct customer Support- no answer after several attempts. I decided just to use the esim on my phone. It worked for a while, but, when I travelled overseas, the internet connection failed and hasn't worked since. Again, no response from Customer service. I was supposed to get capacity to make phone calls etc, but it is IOT and only data. Their promise of Support is a complete lie!

no response from support 2 weeks requesting refund and no answer. after purchasing eSIM I discovered that they assign a UK number and not US number, I requested a refund and they told me that they will assign a US number and this will take a few days, I have waited for 2 weeks and nothing happened, I've sent another email requesting refund as they haven't made the changes and no response.