Anthony Ciulla
GBGoing to Cancel Silverbills Like the others mentioned, I went from superior customer service and experience with PayTrust for over 20 years to a complete opposite with Silverbills. Late payments, float (they take your money but hold it) and frustration with their portal being buggy and not user friendly. AND they charge you double! Going to cancel and find an alternate
Eric Seggebruch
GBI just canceled my service I just canceled my service. I was a loyal Paytrust user for several decades. Silverbills is a diaster. Stay away. They didn't follow my auto-pay rule for my mortgage and skipped a month. The bank felt sorry for me and waived the penalty but I had to go IN-PERSON to the bank and explain what happened. Run! As fast as you are able. Very sad to see what happened to PayTrust. It was good for so many years.
David Rose
GBSilverbills BROKE Paytrust Like everyone else has said, Silverbills BROKE Paytrust. Protip: when you take over another company, you can probably get away with a price hike UNLESS you "break cover" by interrupting your customers' workflow (don't pay their bills). As they say, "You had ONE JOB!!!"
Jay R
GBSilver Bills and Grasshopper are a scam Silver Bills and Grasshopper Bank appear to be a scam. They bought PayTrust, with all kinds of banking and other information, screwed around for a few months, and now are shutting down. What happens to all the information that they purchased on Paytrust customers?
Barbara E
GBWe have used silverbills for nearly… We have used silverbills for nearly five years years to handle our mother's bill paying while she was living on her own and since she moved to assisted living. We have found the service to be highly professional, responsive, thorough, timely, and thoughtful. Using silverbills has reassured our mother and the whole family that nothing is going to fall between the cracks. We recommend them highly.