This product was once amazing This product was once amazing. Now none of their customer support team knows what they are doing. They've doubled their pricing, reduced software capabilities, and customer support can't even find active accounts or resolve issues for brands who use their software. Avoid it at all costs.

Beware Beware: in order to downgrade or cancel, you're forced to chat with a customer service rep. That rep then won't be able to downgrade you and will "put you in touch with the customer success team." Just seems like a poor user experience in an effort to prevent revenue loss.

A great tool for managing social with multiple teams Our team has several team members among marketing and customer support who are responsible for interacting on our social media channels and publishing content. Sprout makes it seamless for managing those roles and ensuring we know who is responsible for what, when and why. It's a bit expensive to add new users, but worth it for a few users.

Utilizing Sprout Social… After utilizing Sprout Social professionally for two years, I can confidently say it's a fantastic tool for managing social media. Despite occasional limitations like not having access to threads, its reliability, ease of use, and compatibility with multiple social channels make it indispensable. One standout feature is its robust reporting tool, which offers comprehensive analytics and insights. If you're seeking a reliable platform for managing and analyzing your social media presence, Sprout Social is undoubtedly one of the best options available.

I was scammed by one of your agents.. I was scammed by one of your agents... I was told to deposit money into the app and do a few tasks and then I got a small profit on it but then I was asked to do a bigger deposit and when I did everyone linked to the site/app just suddenly disappeared and went silent, deleted there's accouny so I have no way of getting g my money back... I think you guys are really disgusting taking peoples last few cents out of there pockets... I thought I could give my family a good Ramadan but instead,because of the tagger site/app, we can barely break our fast with something nice at all...