Sprout Social

131 S. Dearborn St.Ste. 700, 60603, Chicago, United States
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2.15
Based on 20 Reviews

5

15.00%

4

15.00%

3

0.00%

2

10.00%

1

60.00%
About Sprout Social

Sprout Social’s social media management software and solutions help you find and form deep connections with the people who love your brand. Let us show you how. Request a personalized demo or sign up for a risk-free 30-day trial. https://sproutsocial.com

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Lili
GB

Absolutely no customer support. Absolutely no customer support. Requested a demo wanting to start using their product and nothing, rob and jade on two occasions said my request had been made high priority and someone would be in touch, had to chase three times and it’s been a month. Nothing. I can’t imagine the radio silence I’d get if I actually had a problem with my subscription or calendar. Taking my business to Content Cal.

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Robert
EC

Beware Beware: in order to downgrade or cancel, you're forced to chat with a customer service rep. That rep then won't be able to downgrade you and will "put you in touch with the customer success team." Just seems like a poor user experience in an effort to prevent revenue loss.

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Anja Allvin
SE

Complete scam Complete scam. They write ai-written emails based on your profile keywords making it look personal. Scary.

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PTSebbe
SE

This is a totally scam company with… This is a totally scam company with dark methods as their business model. They continue to spam and even after trying to unscribe via the link in their mail and also writing a personal mail to them the spam and scam e-mail drops in. It don’t even matter if you block the email address they only send from another e-mail. Contact the police if you get spam. The IT department in the police is more than interested in EU to get more info to be able to sent them so they can press charges

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Liz
AU

The worst online service I've ever… The worst online service I've ever encountered. I signed up for the trial period. From the word GO, nothing worked on their site. None of their buttons worked. It didn't matter what I clicked on, nothing ever opened. I then cancelled. They confirmed cancellation, yet two months later, they charge my credit card $156! No service, no product. There were no instructions on how to start the trial, no response from 'Mike' who was the 'go to' for support; sorry, he responded more than a week later to just repeat what I already knew. Lucky my bank has refunded me. Stay right away from this mob. I don't think they're legitimate.

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