Complete scam Complete scam. They write ai-written emails based on your profile keywords making it look personal. Scary.

I used Sproutsocial at two companies and will again! I used Sproutsocial at two different companies, and I will use it again in my own digital agency. It's a great tool for organizing, scheduling, and publishing social messages. You can follow keywords and easily see influencers, so it's useful for listening for the buzz about your company or industry. Their data visualizations are easy to understand and share, too. Love it!

Beware Beware: in order to downgrade or cancel, you're forced to chat with a customer service rep. That rep then won't be able to downgrade you and will "put you in touch with the customer success team." Just seems like a poor user experience in an effort to prevent revenue loss.

I was scammed by one of your agents.. I was scammed by one of your agents... I was told to deposit money into the app and do a few tasks and then I got a small profit on it but then I was asked to do a bigger deposit and when I did everyone linked to the site/app just suddenly disappeared and went silent, deleted there's accouny so I have no way of getting g my money back... I think you guys are really disgusting taking peoples last few cents out of there pockets... I thought I could give my family a good Ramadan but instead,because of the tagger site/app, we can barely break our fast with something nice at all...

The worst online service I've ever… The worst online service I've ever encountered. I signed up for the trial period. From the word GO, nothing worked on their site. None of their buttons worked. It didn't matter what I clicked on, nothing ever opened. I then cancelled. They confirmed cancellation, yet two months later, they charge my credit card $156! No service, no product. There were no instructions on how to start the trial, no response from 'Mike' who was the 'go to' for support; sorry, he responded more than a week later to just repeat what I already knew. Lucky my bank has refunded me. Stay right away from this mob. I don't think they're legitimate.