Sprout Social

131 S. Dearborn St.Ste. 700, 60603, Chicago, United States
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2.15
Based on 20 Reviews

5

15.00%

4

15.00%

3

0.00%

2

10.00%

1

60.00%
About Sprout Social

Sprout Social’s social media management software and solutions help you find and form deep connections with the people who love your brand. Let us show you how. Request a personalized demo or sign up for a risk-free 30-day trial. https://sproutsocial.com

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Liz
AU

The worst online service I've ever… The worst online service I've ever encountered. I signed up for the trial period. From the word GO, nothing worked on their site. None of their buttons worked. It didn't matter what I clicked on, nothing ever opened. I then cancelled. They confirmed cancellation, yet two months later, they charge my credit card $156! No service, no product. There were no instructions on how to start the trial, no response from 'Mike' who was the 'go to' for support; sorry, he responded more than a week later to just repeat what I already knew. Lucky my bank has refunded me. Stay right away from this mob. I don't think they're legitimate.

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Anja Allvin
SE

Complete scam Complete scam. They write ai-written emails based on your profile keywords making it look personal. Scary.

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Handy Customer
GB

absolutely horrific company that… absolutely horrific company that over-promises and severely underdelivers... this software is a scam out to rob your dollars and provide you with close to nothing in return. the features either glitch or aren't there. I didn't even get to look into any extra features as the most basic features you'd expect literally any social planning company to have are garbage. we're a small business and this is extremely upsetting!

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Bre C.
GB

Overall I have loved their platform Overall I have loved their platform. I do wish the account teams wouldn't switch so much, but I get that happens with companies like this. My team loves the ease of use, and ability to have everything in one place.

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Ken Dawson
GB

I had my contract for services voided… I had my contract for services voided before it began because my sales representative/point of contact had provided poor customer service about a hospital stay for myself snd my elderly father, for whom I am responsible as well. I came back from the hospital to a list of snide emails from this condescending little person. I decided this was not the type of person I wanted to work with even though I really enjoyed/

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