Dirk
DEUnserious Lures you in with a test for free, but you still have to enter your card number and of course you are promptly charged 99.95 dollars without any result or test. This is no way to win customers and no trust, I was so foresighted and blocked the card beforehand, as such offers usually lead to a debit even though a free test was promised in the advertising.
Handy Customer
GBabsolutely horrific company that… absolutely horrific company that over-promises and severely underdelivers... this software is a scam out to rob your dollars and provide you with close to nothing in return. the features either glitch or aren't there. I didn't even get to look into any extra features as the most basic features you'd expect literally any social planning company to have are garbage. we're a small business and this is extremely upsetting!
Bre C.
GBOverall I have loved their platform Overall I have loved their platform. I do wish the account teams wouldn't switch so much, but I get that happens with companies like this. My team loves the ease of use, and ability to have everything in one place.
Liz
AUThe worst online service I've ever… The worst online service I've ever encountered. I signed up for the trial period. From the word GO, nothing worked on their site. None of their buttons worked. It didn't matter what I clicked on, nothing ever opened. I then cancelled. They confirmed cancellation, yet two months later, they charge my credit card $156! No service, no product. There were no instructions on how to start the trial, no response from 'Mike' who was the 'go to' for support; sorry, he responded more than a week later to just repeat what I already knew. Lucky my bank has refunded me. Stay right away from this mob. I don't think they're legitimate.
Megan Dixon
GBA great tool for managing social with multiple teams Our team has several team members among marketing and customer support who are responsible for interacting on our social media channels and publishing content. Sprout makes it seamless for managing those roles and ensuring we know who is responsible for what, when and why. It's a bit expensive to add new users, but worth it for a few users.