I used Sproutsocial at two companies and will again! I used Sproutsocial at two different companies, and I will use it again in my own digital agency. It's a great tool for organizing, scheduling, and publishing social messages. You can follow keywords and easily see influencers, so it's useful for listening for the buzz about your company or industry. Their data visualizations are easy to understand and share, too. Love it!

This product was once amazing This product was once amazing. Now none of their customer support team knows what they are doing. They've doubled their pricing, reduced software capabilities, and customer support can't even find active accounts or resolve issues for brands who use their software. Avoid it at all costs.

Do not use Sprout Social Do not use Sprout Social. Their sales team will purposefully not inform you that there is an auto-renew clause. The only communication you will get is from their billing team saying you owe them another 12 months fee. The customer support is terrible and we got no value from using this product.

I had my contract for services voided… I had my contract for services voided before it began because my sales representative/point of contact had provided poor customer service about a hospital stay for myself snd my elderly father, for whom I am responsible as well. I came back from the hospital to a list of snide emails from this condescending little person. I decided this was not the type of person I wanted to work with even though I really enjoyed/

I was scammed by one of your agents.. I was scammed by one of your agents... I was told to deposit money into the app and do a few tasks and then I got a small profit on it but then I was asked to do a bigger deposit and when I did everyone linked to the site/app just suddenly disappeared and went silent, deleted there's accouny so I have no way of getting g my money back... I think you guys are really disgusting taking peoples last few cents out of there pockets... I thought I could give my family a good Ramadan but instead,because of the tagger site/app, we can barely break our fast with something nice at all...