Dead Zone I was told I could get internet from Synergy however did not work. They use Verizon and Verizon does not work where I live. So I have changed companies. Synergy was quite helpful but unfortunately we live in a "dead zone" and nothing works here. Only the company we had to switch too since they put a dish next door.

Excellent Our experience with Synergy has been excellent! They have provided the best IT support and have gone above and beyond to meet our needs.

No customer service, no service! No customer service, they prefer not to “talk” to you at all; email is preferred. Not enough staff to cover nights, weekends, holidays and training days occur on Fridays and Monday’s, or at least that is their excuse for not responding/restoring service. They changed 3rd party carriers and did not advise or share info. You just came to a grinding hault for 3 months. But they will give you a 2 month credit if you hound them. Oh and rates went up since they are so incompetent. Do not risk your sanity by trying them, there are others out there who are staffed and can offer same service. They have no issues charging for service that you don’t get or can’t access. Although they talk a good game. Buyer beware, run don’t walk. You might get lucky as some have stated, they have great service, but it doesn’t last long and then you are without communication to even reach out to Synergy to get it fixed, because as everyone states they do not communicate by phone and are extremely hard to get a response from.

Been put of internet since September… Been put of internet since September 10th can't get anyone to answer the phone. When someone does, they are not qualified to help me. I'm now working on two weeks with no one picking up the phone. Call at least 20 times a day. This place is a joke, run run very fast away. Started out great, had a technical problem and nothing. I would not recommend this company for anything.

Synergy installed our security cameras… Synergy installed our security cameras as well as provide IT support for all of our company computers and devices. We have had a great experience working with them.