Refuses to give our money back Synergy internet no good crooks, liers, and thieves. Almost 2 years to the date my husband and I purchased a super box from them we never received the super box and they will not refund our $299 dollars we have tried to contact this company on many different occasions by phone only 2 times out of the 1000 times we called did I speak to a live person both times got broken promises to send us our refund I’ve tried sending emails tons of them with no response to any of them. What kind of a company just takes money and then fail to pay the person back. I tried calling them just before the holidays last year and I spoke with a man who promised he would take care of our situation right after the new year well that was a big fat lie still nothing from these people. I have never been treated so bad by anyone in my life. I guess it’s time to contact the BBB and my attorney

Synergy installed our security cameras… Synergy installed our security cameras as well as provide IT support for all of our company computers and devices. We have had a great experience working with them.

This company took my money for nothing This company took my money, and never provided me with anything. They never reached out to me again. When I asked for a refund, they didn't give it to me. Not to mention charging me an extra $20 to use a credit card in additional to the initial installation charge of $220. They stole $240 from me and have not refunded it.

Equipment stopped working in August Equipment stopped working in August. They quickly sent a new SIM card and promised expedited delivery on equipment. It’s now October 22. No equipment. And they took the September and October payment from my account. No response from phone messages or emails. Extremely disappointed. UPDATE NOVEMBER 11, 2021 Despite the friendly, seemingly helpful response posted by Synergy to my review I’ve still yet to receive a refund or even a response to my requests for a refund.

This is a bad internet service… This is a bad internet service provider. I will not recommend Syenergy internet to my worst enemy. They are not reliable. They will not answer any concerns you have. They always want money for there service even when it’s down. They are a joke. Horrible business.