Terrible Experience I signed up for wired internet service on 12-07-22. The tech never showed up or even called my phone for three different scheduled installs. Customer service said they are checking on installation team to see what went wrong, then never responded back. Today is 1-31-2023.

Great sounding sales speeches, terrible service Great sounding sales speeches, horrible in follow through. Did not get the access point I ordered so finally after a month of trying to get the access point I was "provided" a refund for $444. Three months later and many promises from several different individuals contacted by phone, e-mail and trouble tickets the money still has not come back to my account. On top of that, the ISP TV that I also signed up for went offline 6 weeks ago and has never come back. In trying to resolve that issue the service ticket is useless and no information is provided on the status of the service resolution. Now for the past two weeks when trying to contact the company all I get is a recording on their phone line, no voice mail, and I can no longer even access my account online through their web portal as it no longer is active. Not a reputable company. Be forewarned that if you get their service and you ever do have a problem you likely will not get it resolved. Update Nov. 16. Refund promised for Nov. 11 not seen. Another broken promise. No response to phone calls or e-mails. Terrible company, feel I will never get the refund due unless I take them to court.

I tried to warn everyone about this… I tried to warn everyone about this company that I “worked for” never got paid after working for free for 3 months ! Took money right from my kids mouth ! I’m sorry this happened

Service was good until it wasn’t Service was good until it wasn’t. My internet has been out for over 2 weeks. I keep getting excuse after excuse from customer service. Also, no refund for when I haven’t had service.

Great service!! Great service!!! I had a issue with my computer and the were fast and attentive. Great service and excellent job!