poor service and very expensive We used Browserstack at a big french company I won't name. Bad experience, no true wait queue, awful management of incoming requests: you can have 5 waiting requests, if there are more, connections get "broken" at TCP level. We had incredible CI crashes due to their requests management. And, it's *very* expensive. We want to a competitor which has a real waiting queue, has much less flakiness and no strange behavior, and, incredibly, is twice less expensive. We never looked back.

One of the worst company out there One of the worst company out there. I've unsubscribed from their payment plan but they don't have an automatic cancellation system. They said their "Account Representative" will contact me within 24 hours but I have got no email even after 3 days. They don't let me cancel and kept charging my card. Absolutely disgusting!

Get the paid version I wouldn't be able to develop anything without this. You have to get the paid plan to make any use of it - but it's definetely worth it.

Bad and expensive! Doesn't worth the money. This service is super expensive, I took the "freelancer deal" just because I didn't do enough research to find out this is the MOST EXPENSIVE service out of its field and for limited features! you don't get screenshots or video with this deal!! why??? I paid $19.9 per 100 minutes of usage, and the best part is, if you don't sign out of the app, it'll keep charging you for minutes you didn't use, so the result was, I paid $20 for about 50 minutes of real use. When contacted the support about that, they argued with me for about 10 email turnarounds, claiming I used all of the minutes and didn't take responsibility for their bad practice. A very short research, later on, got me to a competitor that gives a full month of unlimited use for the same price, with all features open.

A big Scam. A big Scam. I wanted to try it for 20 minutes and I payed 20$ for a really bad experience. A month later (of course they are charging at the beginning of the month) I've noticed they are still charging my account for another 20$. There is no button for canceling subscription, no chat, still waiting for support to answer my emails. Stay away from this kind of scams and especially don't supply them with your credit info because this one also cannot be deleted.