Terrible cancellation procedure I don't understand why there are still companies out there that think that making it difficult to cancel will make them money. It's not like I will give up and keep paying while I don't use their services anymore. I was actually taking a break from my subscription. But now I spent so much effort trying to cancel, I'm actually never going to resubscribe again. You just lost a customer.

Get the paid version I wouldn't be able to develop anything without this. You have to get the paid plan to make any use of it - but it's definetely worth it.

If you're going to offer a free-trial, at least give us a chance to use your platform. I was directed towards BrowserStack from a StackOverflow page, and decided to give it a bash. I saw that it had a number of minutes free-trial, but didn't even get as far as selecting the device I wanted to test with when I was told my free minutes were used up. What a complete waste of time.

was billing me for over a year (yes… was billing me for over a year (yes office personnel missed this but found during a bookkeeping review) the email the sent billing to doesn't exists and they claim it was canceled the reinstated 6 months later. auto billing suck

Beware of being charged monthly Beware of being charged monthly! I'm totally disappointed with this product, I almost didn't use my subscription because of crappy slow Live Testing until you ran out of credits. Even if you're not using the Live testing, the app is still running. You will not be able to manually remove the payment/card details as soon as you entered it, you will have to contact the support to do it. There's no cancellation option as well, everything you will need to contact their support, which will take time for them to get contacted. If you're going to test this product, be mindful, otherwise you'll be surprised.