poor service and very expensive We used Browserstack at a big french company I won't name. Bad experience, no true wait queue, awful management of incoming requests: you can have 5 waiting requests, if there are more, connections get "broken" at TCP level. We had incredible CI crashes due to their requests management. And, it's *very* expensive. We want to a competitor which has a real waiting queue, has much less flakiness and no strange behavior, and, incredibly, is twice less expensive. We never looked back.

Be careful Information that they automatically write off money every month is not advertised when you register and make the first installment. The subscription must be changed manually. Because of this, they wrote off my money for a month, although I don't need their services for the next month. However, they do not make returns. Disgusting.

Free trial is way too short Free trial is way too short – so I was forced to purchase it for $49 per month only to figure out that it doesn't fulfill my needs. Overpriced too.

BAD for freelancers This application is a mess, especially for individuals with an intermittent, variable month usage requirements - they have no plan to match this. The 'freelancer' plan has a very low monthly allowance (of which you can't see your usage from within the app) and if that's enough for you, you likely won't use it for several months. Then, the one month you do need it, you'll burn through the allowance in next to no time. There support is staggeringly unhelpful and seemingly unable to even answer basic questions about their services.

Great support and staff :) -