Dodgy billing practices The Good: I've found Backblaze to be unobtrusive and just gets on doing its thing in the background. When I've needed to restore files, it's worked. The bad: There is no way to cancel auto-renewal of the subscription without deleting your backup and stopping your service the day you stop the auto-renewal. Pick your word for this: dodgy, wrong, unethical, robbery.

Unreliable I have been a subscriber for several years. My two computers are fully backed up but a lot of data seems to be missing. Due to size I cannot restore my files while i can back them up. Makes sense. I can only buy 2 backup drives for more than 400 dollars of which i will get most back if I return them but being in Belgium the shipping will already be substantial. I just want to restore in the same way that i can backup.

Unaccountable, Faceless and less than accomodating service Their support team only send pre-generated responses to your concerns. They failed to review our account utilization when their system fails to properly remove outdated files based on the set policy. Also, their download costs are through the roof. We were charged several thousand when some 3rd-party unrelated to our company downloaded several 100TB of our data. They have no accountability for failures in their automated platform. Avoid like the PLAGUE!

Only useful in some cases Pros: very fast, doesn't hog CPU or memory like CrashPlan Cons: deleted files are only retained for 30 days. Backblaze is essentially only useful in cases where a hard drive completely fails / external hard drive is physically broken. If a hard drive starts slowly corrupting over time, or if you accidentally delete files and don't realize it within the 30 day limit, you're screwed. Absolutely useless in those cases.

Great to upload, impossible to restore Awful, the download speeds (and reliability) mean I haven't been able to successfully download a file for a year and have now just deleted and given up. So poor, go to iDrive, bigger limits and faster restores that work.