Backblaze

image
1.75
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

20.00%

1

65.00%
About Backblaze

Online backup for $5 month unlimited space. Backblaze's internet backup automatically backs up your data to our secure datacenter. 15 day free trial.

Tags

You need to Login first to submit your review.

image
gnl
GB

Unreliable; backblaze LOSES LOTs of files!! I have had the year plan for a year, on 1 computer, with 1 big external drive, about 1.3 TB of total data. But whenever that drive was disconnected, Backblaze would begin deleting its backed up files, after just 2 days! The Backblaze docs claim that it will hold my files for 30 days, but it begins losing or deleting them after just 1 or 2 days!! I have contacted support a year ago about this, but nothing was improved, the problem persisted constantly. It was also extremely difficult to cancel the recurring $99!

image
Matthew George
AU

Woeful product and even worse customer service. AVOID!! The one time I needed to use the download function, their software does not work and then the backup was missing lot of important files from months earlier even though it was on continuous backup. Their customer service is a joke. Do yourself a favour and avoid at all costs

image
Michael Melton
GB

What an awful service What an awful service. Their backup client is terrible, expensive, and so slow it's worthless. I regret signing up with this useless service.

image
Doug Sooley
GB

Support is absolutely terrible Support is absolutely terrible. All you get is canned responses and ZERO actual care for your specific issue. One of the worst customer support experiences EVER.

image
Adi Goldstein
IL

Absolutely an useful service! The service is a nightmare. It works very slowly when restoring files and uses a questionable cost calculation method. I was charged $1500 instead of the $99 for my yearly plan. I recommend avoiding this service due to its lack of usefulness and poor support quality.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow