Backblaze

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1.75
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

20.00%

1

65.00%
About Backblaze

Online backup for $5 month unlimited space. Backblaze's internet backup automatically backs up your data to our secure datacenter. 15 day free trial.

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Matthew George
AU

Woeful product and even worse customer service. AVOID!! The one time I needed to use the download function, their software does not work and then the backup was missing lot of important files from months earlier even though it was on continuous backup. Their customer service is a joke. Do yourself a favour and avoid at all costs

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Justin Waters
GB

Unaccountable, Faceless and less than accomodating service Their support team only send pre-generated responses to your concerns. They failed to review our account utilization when their system fails to properly remove outdated files based on the set policy. Also, their download costs are through the roof. We were charged several thousand when some 3rd-party unrelated to our company downloaded several 100TB of our data. They have no accountability for failures in their automated platform. Avoid like the PLAGUE!

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Adi Goldstein
IL

Absolutely an useful service! The service is a nightmare. It works very slowly when restoring files and uses a questionable cost calculation method. I was charged $1500 instead of the $99 for my yearly plan. I recommend avoiding this service due to its lack of usefulness and poor support quality.

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Néstor Vázquez Bernat
NL

It sucks It sucks! massive price increases and all kinds of sleazy tacktings to prevent you from cancelling the renewal.

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Doug Sooley
GB

Support is absolutely terrible Support is absolutely terrible. All you get is canned responses and ZERO actual care for your specific issue. One of the worst customer support experiences EVER.

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