Best unlimited backup provider in 2023 No idea what most people on here are complaining about, if you check at least once a week, which takes ten seconds, to see if the backup is actually progressing, there will be no issues when restoring later down the line. The 500GB zip limit makes sense to some extend, since this solution is not meant for storing 10's of terabytes as some gladly would use it. I had no problems over the years and recommend them as a good backup provider for a good cost per month.

Absolutely an useful service! The service is a nightmare. It works very slowly when restoring files and uses a questionable cost calculation method. I was charged $1500 instead of the $99 for my yearly plan. I recommend avoiding this service due to its lack of usefulness and poor support quality.

Black hole of customer service If I could give negatives stars (black hole perhaps) I would. I have been working over a week trying to get the software working since an upgrade of their software last week - and getting incomplete instructions or the same, non-solution solutions for something that probably needs tier 2 support. After 3 tries of reinstalling the software and trying to inherit my original account, I tried one last time. Only to discover that software limitations won't display more than 3 items so won't even display my original account to choose and so I am now DOA. Once again waiting for a couple of days to hear back from customer service. Unless I get resolution this time, I'm cancelling and going with another product. There are no phone numbers to call and trying to resolve complex problems via emails that happen once a day is not adequate customer supsport.

Good service, but canceling is ridiculously difficult 4star because their customer support pulled through. I kept subscribing for months after my computer died, because the process for canceling was way harder than it should be. I finally got my act together and asked for backup of my data on a $204 1TB drive. I had some issues recovering data that if unresolved, which would have resulted in a 1star review, but within 1 day their support gave me a workable solution and I am satisfied. The process for canceling service is ridiculously tough, and I checked through 3-4 different options and it seemed to work, but I don’t know if I checked too many or not enough. Regardless, it worked out, and if I needed an automatic backup in the future, I wouldn’t hesitate to consider Backblaze.

Perplexed and confused by poor ratings... In common with the other 5 star reviewers here, I’m taken aback by the number of bad revies for this organisation. As a photographer based in Scotland, I’ve used Backblaze to back up my images for over 6 years and have found them to be effective, efficient and communicative. Every single time I’ve reached out to them, a named individual has responded withing 24 hours and that same person has seen the conversation through to a conclusion. Having previously recovered individual images, I’ve just used them to recover 2tb of images due to me (like a total eejit) dropping an external drive. The recovery process was simple and within a week I had a 2tb drive with all my images delivered to my door. Just my opinion, but I believe that the vast majority of the poor reviews are down to user-error and people simply not taking due care when linking all their drives. I may not have used them if I’d seen these reviews, but I’ll continue with Backblaze and can’t recommend them highly enough…