An absolute horrible experience with… An absolute horrible experience with nomad Internet. Avoid this company at all costs. Customer service is absolutely a joke. The Internet service they provide can work good if it wasn’t continually plagued with problems. They send wrong equipment. Incorrect Sim cards. There’s nothing that these people can touch and not screw up. DO NOT GIVE MONEY TO THIS COMPANY!!!!. Find something better

Scammers Scammers! If I could give them a negative score, I would.I tried their service 11 months ago. It never worked despite trying everything. Started trying to cancel my subscription months ago. You start off having to try to get a person on the phone to get a return number. Since I work, I can't sit on the phone all day trying. That took 2 months to get return authorization. Shipped back all equipment in original packing following every instruction they gave. The equipment was back in their warehouse on August 1 with proof of delivery from UPS. On August 9th they billed me for August service. They've soaked me for about $1,500.

HORRIBLE CUSTOMER SERVICE Nomad provides no support to customers… Nomad provides no support to customers who are unable to activate the plan. By the time they contacted me about they problem my trip was have over and they never did solve the problem. I DO NOT recommend buying this product simply because their customer service is horrid! They apologized for their late response but that did not help me at all.

If I could rate this a -10 that would… If I could rate this a -10 that would be more than Nomad Internet is worth! With so many complaints against them, I will not go into the details. The service was fair - While It Worked. Once it quit working, I contacted their chat support - got their usual spiel about getting it to engineering and response within 24 to 48 hours. BUT, NO RESPONSE OF ANY KIND. Follow up contacts, still NO RESPONSE OF ANY KIND. Still no internet service from their router! Buyer Beware!

I’d rather have no internet than use them again We had Nomad for about a year, maybe a little more. All was going well until the local AT&T tower underwent maintenance and our internet stopped working. Clearly they were piggybacking on the tower. It rooms months and hundreds of dollars in trying to fix it before we gave up, then it tools months for them to cancel our service all while we paid for it! This company is such a scam and their customer service is non-existent- literally. It can only be done via email there is no one you can call to trouble shoot a problem.