Internet is very inconsistent and never… Internet is very inconsistent and never reliable. You can't contact anyone over the phone, only chat, but their chat is only open during regular business hours. It's honestly a very lousy service and just not dependable enough for me to work from home. Stay away.

Negative 5 stars The sales staff oversold their service. The money back thing is a scam. They charged me 70 dollars out of 116 dollars for activation etc. Plus you will pay to send their router back. They never say a word of any of that in the sales pitch. They tell you how fast it will be plus lied about 5g service in my area. Just go get starlink and save yourself a bunch of aggravation.

I own a fleet of trucks in Indiana and… I own a fleet of trucks in Indiana and need reliable internet to track their locations and communicate with drivers. Nomad Air has been great for me. The signal is stable and I haven't had any issues with connectivity. Plus, their customer support is excellent and always available to help with any issues.

Buyer beware, erroneous charges and difficult cancellation. I've been trying to cancel my service for two months. In order to cancel you have to request a return, pay to send back your equipment and then wait for them to receive the equipment and process the return. In the meantime they continue to charge you. They changed my plan without warning and told me that I could get a new SIM for free and use it in my existing modem. However today I looked at my bank statement and saw that they were actually charging me twice. When I brought it up with customer service they said it was my fault for not sending that modem back to them when they changed my plan. So I've been paying for both my old inactive plan alongside my new active plan and they have yet to refund the difference.

Nomad internet is the worst Nomad internet is the worst, I bought the strong red plan and it worked for a few days before stoping in the middle of my work day. Customer Support for this is non existent expect to send multiple emails just to get a reply. spent a couple weeks trying to get them to fix it in the end I had enough of waiting 24+ hours between emails and decided to cancel for AT&T. For something that cost so much per month it's inexcusable for their support to be so lax about critical issues for customers.