Internet is very inconsistent and never… Internet is very inconsistent and never reliable. You can't contact anyone over the phone, only chat, but their chat is only open during regular business hours. It's honestly a very lousy service and just not dependable enough for me to work from home. Stay away.

Arrived in Brazil yesterday December 2 Arrived in Brazil yesterday December 2, 2022. Purchased 5 gig 30 day nomad E-sim. It was successfully installed in my s21 ultra via QR code. Following that there has been ongoing consultation with their tech people. Greater than 24 hours later I still have no connection. I have wasted greater than $50. US, I have wasted hours corresponding with folks with no clue. I am burning up my time in Rio on nonsense and can't use my phone.

HORRIBLE CUSTOMER SERVICE Nomad provides no support to customers… Nomad provides no support to customers who are unable to activate the plan. By the time they contacted me about they problem my trip was have over and they never did solve the problem. I DO NOT recommend buying this product simply because their customer service is horrid! They apologized for their late response but that did not help me at all.

Scammers Scammers! If I could give them a negative score, I would.I tried their service 11 months ago. It never worked despite trying everything. Started trying to cancel my subscription months ago. You start off having to try to get a person on the phone to get a return number. Since I work, I can't sit on the phone all day trying. That took 2 months to get return authorization. Shipped back all equipment in original packing following every instruction they gave. The equipment was back in their warehouse on August 1 with proof of delivery from UPS. On August 9th they billed me for August service. They've soaked me for about $1,500.

SCAM ALERT! After 5 months of "troubleshooting", them sending another router, and promises to refund money if the service doesn't work, their billing simply offered the most recent month refund (July) and this was after I sent both units back in May and asked for the refund. I could not even download the Speedtest page to test the speed most of the time. I will be reporting to FTC and BBB, disputing the charges, and leaving negative reviews in hopes others don't suffer through my experience.