HORRIBLE CUSTOMER SERVICE Nomad provides no support to customers… Nomad provides no support to customers who are unable to activate the plan. By the time they contacted me about they problem my trip was have over and they never did solve the problem. I DO NOT recommend buying this product simply because their customer service is horrid! They apologized for their late response but that did not help me at all.

Arrived in Brazil yesterday December 2 Arrived in Brazil yesterday December 2, 2022. Purchased 5 gig 30 day nomad E-sim. It was successfully installed in my s21 ultra via QR code. Following that there has been ongoing consultation with their tech people. Greater than 24 hours later I still have no connection. I have wasted greater than $50. US, I have wasted hours corresponding with folks with no clue. I am burning up my time in Rio on nonsense and can't use my phone.

Internet is very inconsistent and never… Internet is very inconsistent and never reliable. You can't contact anyone over the phone, only chat, but their chat is only open during regular business hours. It's honestly a very lousy service and just not dependable enough for me to work from home. Stay away.

Scammers Scammers! If I could give them a negative score, I would.I tried their service 11 months ago. It never worked despite trying everything. Started trying to cancel my subscription months ago. You start off having to try to get a person on the phone to get a return number. Since I work, I can't sit on the phone all day trying. That took 2 months to get return authorization. Shipped back all equipment in original packing following every instruction they gave. The equipment was back in their warehouse on August 1 with proof of delivery from UPS. On August 9th they billed me for August service. They've soaked me for about $1,500.

This is the worst experience with an… This is the worst experience with an internet service i've ever had to deal with. They merged with Verizon and shut my service down. then, the next month had the nerve to take the bill out of my account. I can get any customer service at all and if you plan on calling them, forget that!!!! there is no phone number at all...... they will never get mine nor anyone else i know business........!!!!!! soooo aggravated !!!!!