Heather
GBI’d rather have no internet than use them again We had Nomad for about a year, maybe a little more. All was going well until the local AT&T tower underwent maintenance and our internet stopped working. Clearly they were piggybacking on the tower. It rooms months and hundreds of dollars in trying to fix it before we gave up, then it tools months for them to cancel our service all while we paid for it! This company is such a scam and their customer service is non-existent- literally. It can only be done via email there is no one you can call to trouble shoot a problem.
Aaron Toran
GBNomad internet is the worst Nomad internet is the worst, I bought the strong red plan and it worked for a few days before stoping in the middle of my work day. Customer Support for this is non existent expect to send multiple emails just to get a reply. spent a couple weeks trying to get them to fix it in the end I had enough of waiting 24+ hours between emails and decided to cancel for AT&T. For something that cost so much per month it's inexcusable for their support to be so lax about critical issues for customers.
Kevin Sterwald
GBAn absolute horrible experience with… An absolute horrible experience with nomad Internet. Avoid this company at all costs. Customer service is absolutely a joke. The Internet service they provide can work good if it wasn’t continually plagued with problems. They send wrong equipment. Incorrect Sim cards. There’s nothing that these people can touch and not screw up. DO NOT GIVE MONEY TO THIS COMPANY!!!!. Find something better
Herzog
DEI've been with Nomad for a year or so I've been with Nomad for a year or so, it's been a bumpy ride to say the least! But I have been on a "Bring your own device" plan since day one, and my personal MiFi is finally aging out. Decided to try the Travel Air solution with the travel bag to see if it would work for my hunting land. The transition was not "one click" but as long as I followed the sales and support team's instructions everything went flawlessly. My advice, be patient, relax, and let the process work through the seemingly unnecessary delays. For me it has always worked out exactly as advertised! Thak you to "Sean Perkins" for the courteous and professional assistance today!
Scott
GBI own a small truck stop and rely on… I own a small truck stop and rely on Nomad Air for reliable internet. I can easily connect all of my devices to the modem and the signal is stable. Their customer support is also excellent and always available to help with any issues.