Terrible software The only reason you want to buy it is for decorating your website. The software is rich of features and nice UI. But if you want a real working software, stay away for the following reason: 1/ It WILL crash your server as soon as you have many users chatting 2/ The support is stupid in term of technical knowledge 3/ The way they do coding is really stupid and messy. Their source code is really a hell of pain Worst decision of my life is purchase cometchat

I have been using Comet CHAT PLATINUM… I have been using Comet CHAT PLATINUM FOR SEVERAL YEARS and i have been very pleased with it . It has got better andbetter over theyears nad my users have enjoyed the system . I like that fact that thre team continue to roll out regualr updates and improvements and always on hand to help if you have problems .

it is doesn't deserve any 1 start. -

Stop Asking Me to Delete My Review / Decent Product, Horrific Customer Service I'm happy with the product itself, but their customer service sucks. Bought their basic edition for $49, file wouldn't upload to our Wordpress website. Contacted support, they wanted access to my FTP and admin access to our website. I said no, and to send me a file that works. Went back and forth for days. I made a PayPal claim, which they told me to remove. I told them to send me a working Cometchat file, and I'll happily do so. They finally relented. I was rather upset that after all that, they proudly put their logo on the bottom of our chat windows. Luckily, this was easily removed with some slight CSS. Editing my previous review, almost four years later Cometchat is telling TrustPilot that I am writing a false review or for it being for a different company. It isn’t. Granted, a lot can change after four years, but CometChat did nothing to rectify the issues I reported and did nothing to make things about this right, and rather than try and make amends they try to pretend what happened in the past didn’t. Look for another chat plugin in my humble opinion. Edit 2, in response to your reply: regardless of how much you claim your company has chance, my review is honest and indicative of my experience. Anybody considering spending money on your products or services are entitled to see honest reviews of your company over time. If you have truly changed as a company your reviews will reflect that. Regardless, I am not changing or deleting my review.

Fake, Avoid... Do not buy CometChat They have screwed their customers over a peach. They've updated their licensing without telling customers and then want extra money (hundreds) on what we've already paid. Four years we've been with them and spent about 3-4 thousand and this is how we get treated. All these reviews rating it 5* are FAKE! THESE ARE ALL FAKE REVIEWS FROM THE COMPANY. ALL NEW. ALL FROM INDIA. FAKE! AVOID!!! Tickets take forever to get resolved, when they get back to you (finally) they send screenshots with a noted attached simply saying "It works here" - but they don't check all the issues or the main issue you report. This puts you in revolving doors of them taking forever to answer. When they do, you can guarantee it's a Friday evening before they log off - leaving you as is. Honestly, you are getting ripped off if you go with this lot of cowboys.