One Stop Solution We have been using CometChat for almost a year, there were many bugs but they have worked on removing them over the period of time. The support has improved over the period of time. The documentation is easy to understand, their API is easy to integrate. The only change I would like to see is it should have in-built recording option.

Worst Service The service is not good at all, making follow up related to an issue from last 1 month and they do not have a solution for it, the only answer we get all issues will be resolved in next version. God knows when they will have new version.

it is doesn't deserve any 1 start. -

Look elsewhere cometchat is terrible. We installed the comet chat service, and had it for the past year. We have not been able to roll it out and have our client use the system because of the many bugs and the poor response from the support. The site gives the impression that the software is a one time fee.... which is true but what is not said is that the software is updated at least once a month, and within he first 30 days of the use of the service it was not working. Cometchat told us that it needed to be updated, oh and by the way we don't do that unless you have our support package at an extra high cost. What else is that the software has not worked smoothly at all, it works fine for a day or two then it has problems again. Crosstalk and looping messages and crashing apps. There is not a month of trouble free use, it is constantly broken and when updated the android and apple apps must be recompiled as well adding further down time. ... In conclusion I do not recommend this product and if I could get a refund if I would. Oh but wait they don't refund you for software that doesn't work.

The service is terrible multiple days… The service is terrible multiple days in between responses. Still no working solutions. Were not supposed to charge me until working solutions but instead 6 months later paying 99 USD still nothing.