Outreach while a good program with ZERO Customer Care. BEWARE Outreach while a good program, with good intent, completely destroyed by there customer service and even worse a ticket system that just sends you to their knowledge center. Our team has been in implementation since we purchased almost two years ago. The only proactive contact with them or their team is when your renewal comes along. I would say if you want attention before the sale that amounts to "not my problem" or "please read this in our Knowledge Center" after the sale; sure I guess. There has to be much better service orientated company that cares about more than a very poor install. Outrech Motto: Set it, and Forget it - There is certainly no one person across the organization who is willing to help. Our organization went to speak to the CEO, and here we are. Top to bottom, avoid this solution - there are much better options.

Don't expect support Support is absolutely terrible with the team. We've had tickets open for over a week and no response from them. Our AE/AM/CSM haven't responded to our inquiries either.

We use outreach or sales enablement We use outreach or sales enablement. Overall very user friendly, integrates well with HS and SFDC. Good overall tool with all the functionality we need. Reasonable price

By far the worst company on earth By far the worst company on earth. They’d rather virtue signal online than protect their employees who moved half the nation to work for them. Disgusting behaviour.

The companie has no respect for… The companie has no respect for employees. They hire, move you across country and fire you before you are even settled. They treat employees this badly just think about how they treat you as a customer