The Peoples Movies
GBNon stop emailing for guest posts Non stop emailing for guest posts, like the other 'specialist' I've reviewed this one is worse have had several years of no stop emails for CBD Oil, casino, gambling, medicine guest posts. I don't take 'Guest Posts' on my site, it did stop them emailing . Customer service is poor , resulted myself sending them a threat of legal action. DONT TRUST THEM
Peter Chambers
GBI received horrible support from… I received horrible support from Outreach after being a subscriber for over two years. I like the product but the service was so poor I will likely switch to SalesLoft in 2024
Stavroula Tsoka
GBAwful customer service - super poor UI - clunky platform I will start with the interface which is not user friendly at all. This platform loks to me like someone caught on a wave where there was a need for such a platform, created it super quickly without thinking of it thoroughly. The reporting is just awful and very limited. FOr example if i want to see all the calls that my agents did during the day but remove things like no number/bad number this is not possible at all. When there is an issue you will never get an actual reply from their CS team. They are trying to exhaust you with pointless questions and close the ticket as replied. This is not about actually offering a solution but mostly being compliant with SLAs that they have "committed" to. The only way you can have a semi good experience with them is only if you have salesforce (which is a serious company) and due to the good integration with the two platforms you do not need to do many things within the outreach environment. Also if you want to monitor the meetings that your SDRs are booked via reporting...well, these update after 72 hours..absolutely laughable company. Bunch of silicon valley dreamers who fantasise a different platform when they sell it compared to what the tool can actually do.
Robin Simonsson
SEBy far the worst company on earth By far the worst company on earth. They’d rather virtue signal online than protect their employees who moved half the nation to work for them. Disgusting behaviour.
Christian Haigh
GBI would not choose this company again. This is honestly a super frustrating company to work with. We've been a customer for over two years. I reached out to our account executive to get a new account set up on August 27th, and it's now October 1st, and they still haven't gotten the paperwork set up. We also have no idea why it's taking so long and have not received any indication as to how much longer it will take. If you are looking for new providers for your sales technology, I would look at other options first like Drip or AutopilotHQ, because this company has been incredibly frustrating to work with.