Outreach

333 Elliott Ave W #500, 98119, Seattle, United States
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1.85
Based on 20 Reviews

5

10.00%

4

15.00%

3

0.00%

2

0.00%

1

75.00%
About Outreach

Outreach is the leading AI-powered sales execution platform that unlocks seller productivity to help sales teams efficiently create and close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle. Outreach is the only company to offer sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. More than 6,000 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson depend on Outreach to power their revenue organizations. Outreach is a privately held company based in Seattle, Washington, with offices worldwide.

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Lina Li
GB

Terrible support Terrible support. I had an urgent issue that remained unresolved for days (still unresolved, in fact). Every response from Support was vague and not helpful. They kept referring me to an article that we've reviewed at least 5 times (I sent them the article when I initially created the ticket) and followed every step. Support said the configurations were incorrect but they weren't able to tell me which part was incorrect. Their response was literally "it's not set up correctly that's why it's not syncing". I realized that....that's why I reached out. Incredibly frustrating experience. Go with Salesforce High Velocity. Very disappointed.

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Robert
IL

Great for calling but implementation is… Great for calling but implementation is a bit complex

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Sharon
GR

They are Scam To be honest, I don’t have day-to-day experience with the software. My marketing department used it, and they claimed it’s not working well. So we stopped using it 6 months before the year term that we paid for. When my team asked to cancel before the renew date, we were told that were supposed to do it 30 days in advance. Yes, it was written in small print in the agreement, I plead guilty for not reading it, but it is Sas software. They can shut it down with no consequence at any time. I asked them kindly to be flexible and they had no interest they were perfectly happy to charge me for an entire year even if I stopped using their software 6 months before. I asked them why they needed the 30 days to shut down a sas service, and they told me because they wanted 30 days to change my mind. Not some legitimate reason like transitioning people or something. These guys are a scam and are perfectly happy to take advantage of small print. I recommend avoiding that company because they will find a way to suck more than they deserve with no shame.

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Daniel Kowalcyzk
GB

We use outreach or sales enablement We use outreach or sales enablement. Overall very user friendly, integrates well with HS and SFDC. Good overall tool with all the functionality we need. Reasonable price

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5 stars all the way!
GB

Run away from this company This company is not one you want to deal with. They are all about getting you into their billing system, but have zero support for their product. And good luck cancelling. As soon as you try to cancel, they miraculously have people available to tell you that you can't cancel. Very very unfortunate business decision we made to do business with this company

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