Virginia Hutauruk
PTThe worst CRM, bad support Having used 3 CRMs before as a sales rep, never once have I spent so much time resolving issues with their support team. Their UI for outbound is terrible, the tiny window for sending emails that can't be maximised. Several issues in the last months. Calls not being recorded, calls not showing up on your activity, many more. Today I had a call scheduled with Ayesha from the support team and she didn't even show up nor reply to my email during the scheduled slot. Please avoid this tool at all costs.
Daniel Kowalcyzk
GBWe use outreach or sales enablement We use outreach or sales enablement. Overall very user friendly, integrates well with HS and SFDC. Good overall tool with all the functionality we need. Reasonable price
Phelps Jackson
GBPoor customer experience Like many companies these days, Outreach.io makes it difficult to cancel their service. The cancelation process is buried and ultimately requires written notice. And if you miss the cancelation window, they say there is nothing they can do and charge you anyway. When companies rely on trickery rather than excellence to retain customers, buyer beware.
Robin Simonsson
SEBy far the worst company on earth By far the worst company on earth. They’d rather virtue signal online than protect their employees who moved half the nation to work for them. Disgusting behaviour.
Mitch
GBMoney and time down the toilet Absolute garbage company. Bad user experience, a lot of bugs, and the staff I dealt with when I had problems were completely clueless and arrogant. I switched to Salesloft and I'm a lot happier.