Poor customer experience Like many companies these days, Outreach.io makes it difficult to cancel their service. The cancelation process is buried and ultimately requires written notice. And if you miss the cancelation window, they say there is nothing they can do and charge you anyway. When companies rely on trickery rather than excellence to retain customers, buyer beware.

Non stop emailing for guest posts Non stop emailing for guest posts, like the other 'specialist' I've reviewed this one is worse have had several years of no stop emails for CBD Oil, casino, gambling, medicine guest posts. I don't take 'Guest Posts' on my site, it did stop them emailing . Customer service is poor , resulted myself sending them a threat of legal action. DONT TRUST THEM

Not a serious business This company is ridiculous, they cannot be trusted, substandard across the board. Who needs to do business with a company more concerned with the whining of one “ thing” than they are producing anything to be proud of. Maybe if they stayed off Twitter, and stayed on task, we wouldn’t be taking our business to another company.

Not a bad program for sending Not a bad program for sending. We've been using it for many years. I'm giving it 4 stars instead of 5 because the recent changes to the way reports are displayed are very poor. It's now quite challenging to work with the new reporting format.

The worst CRM, bad support Having used 3 CRMs before as a sales rep, never once have I spent so much time resolving issues with their support team. Their UI for outbound is terrible, the tiny window for sending emails that can't be maximised. Several issues in the last months. Calls not being recorded, calls not showing up on your activity, many more. Today I had a call scheduled with Ayesha from the support team and she didn't even show up nor reply to my email during the scheduled slot. Please avoid this tool at all costs.