A massive thanks to Openreach A massive thanks to Openreach for dealing with and fixing a faulty line in to our school intruder alarm system. A special mention to the engineer who arrived swiftly and worked tirelessly in the freezing cold, thank you 5*. Case 14174493.

Great for calling but implementation is… Great for calling but implementation is a bit complex

They are Scam To be honest, I don’t have day-to-day experience with the software. My marketing department used it, and they claimed it’s not working well. So we stopped using it 6 months before the year term that we paid for. When my team asked to cancel before the renew date, we were told that were supposed to do it 30 days in advance. Yes, it was written in small print in the agreement, I plead guilty for not reading it, but it is Sas software. They can shut it down with no consequence at any time. I asked them kindly to be flexible and they had no interest they were perfectly happy to charge me for an entire year even if I stopped using their software 6 months before. I asked them why they needed the 30 days to shut down a sas service, and they told me because they wanted 30 days to change my mind. Not some legitimate reason like transitioning people or something. These guys are a scam and are perfectly happy to take advantage of small print. I recommend avoiding that company because they will find a way to suck more than they deserve with no shame.

Outreach is absolutely the best choice you can make as a Startup for you BDR's I have to say my first review was not good but I reached out to them in one last effort to solve our issues and they were absolutely incredible in their response. The CEO himself was instantly responsive and I am still in awe at they took the time to help a small start-up with only four seats get answers and problems solved. Even with the issues we had, it was worth the time and effort to keep working through the issues as it is the most intuitive and efficient tool for BDR's out there. Believe me, I have tried quite a few in an effort to learn which would bring the most value to my teams and Outreach is it.

Not a serious business This company is ridiculous, they cannot be trusted, substandard across the board. Who needs to do business with a company more concerned with the whining of one “ thing” than they are producing anything to be proud of. Maybe if they stayed off Twitter, and stayed on task, we wouldn’t be taking our business to another company.