Phelps Jackson
GBPoor customer experience Like many companies these days, Outreach.io makes it difficult to cancel their service. The cancelation process is buried and ultimately requires written notice. And if you miss the cancelation window, they say there is nothing they can do and charge you anyway. When companies rely on trickery rather than excellence to retain customers, buyer beware.
Robert
ILGreat for calling but implementation is… Great for calling but implementation is a bit complex
Nicole Keil
GBOutreach is absolutely the best choice you can make as a Startup for you BDR's I have to say my first review was not good but I reached out to them in one last effort to solve our issues and they were absolutely incredible in their response. The CEO himself was instantly responsive and I am still in awe at they took the time to help a small start-up with only four seats get answers and problems solved. Even with the issues we had, it was worth the time and effort to keep working through the issues as it is the most intuitive and efficient tool for BDR's out there. Believe me, I have tried quite a few in an effort to learn which would bring the most value to my teams and Outreach is it.
James Kim
CADon't expect support Support is absolutely terrible with the team. We've had tickets open for over a week and no response from them. Our AE/AM/CSM haven't responded to our inquiries either.
Robin Simonsson
SEBy far the worst company on earth By far the worst company on earth. They’d rather virtue signal online than protect their employees who moved half the nation to work for them. Disgusting behaviour.