James Kim
CADon't expect support Support is absolutely terrible with the team. We've had tickets open for over a week and no response from them. Our AE/AM/CSM haven't responded to our inquiries either.
Christian Haigh
GBI would not choose this company again. This is honestly a super frustrating company to work with. We've been a customer for over two years. I reached out to our account executive to get a new account set up on August 27th, and it's now October 1st, and they still haven't gotten the paperwork set up. We also have no idea why it's taking so long and have not received any indication as to how much longer it will take. If you are looking for new providers for your sales technology, I would look at other options first like Drip or AutopilotHQ, because this company has been incredibly frustrating to work with.
Virginia Hutauruk
PTThe worst CRM, bad support Having used 3 CRMs before as a sales rep, never once have I spent so much time resolving issues with their support team. Their UI for outbound is terrible, the tiny window for sending emails that can't be maximised. Several issues in the last months. Calls not being recorded, calls not showing up on your activity, many more. Today I had a call scheduled with Ayesha from the support team and she didn't even show up nor reply to my email during the scheduled slot. Please avoid this tool at all costs.
Olha
NLNot a bad program for sending Not a bad program for sending. We've been using it for many years. I'm giving it 4 stars instead of 5 because the recent changes to the way reports are displayed are very poor. It's now quite challenging to work with the new reporting format.
Robert
ILGreat for calling but implementation is… Great for calling but implementation is a bit complex