Robert Whitney
GBThe companie has no respect for… The companie has no respect for employees. They hire, move you across country and fire you before you are even settled. They treat employees this badly just think about how they treat you as a customer
Petra
GBNot a serious business This company is ridiculous, they cannot be trusted, substandard across the board. Who needs to do business with a company more concerned with the whining of one “ thing” than they are producing anything to be proud of. Maybe if they stayed off Twitter, and stayed on task, we wouldn’t be taking our business to another company.
Peter Chambers
GBI received horrible support from… I received horrible support from Outreach after being a subscriber for over two years. I like the product but the service was so poor I will likely switch to SalesLoft in 2024
Phelps Jackson
GBPoor customer experience Like many companies these days, Outreach.io makes it difficult to cancel their service. The cancelation process is buried and ultimately requires written notice. And if you miss the cancelation window, they say there is nothing they can do and charge you anyway. When companies rely on trickery rather than excellence to retain customers, buyer beware.
Jim Smith
GBOutreach while a good program with ZERO Customer Care. BEWARE Outreach while a good program, with good intent, completely destroyed by there customer service and even worse a ticket system that just sends you to their knowledge center. Our team has been in implementation since we purchased almost two years ago. The only proactive contact with them or their team is when your renewal comes along. I would say if you want attention before the sale that amounts to "not my problem" or "please read this in our Knowledge Center" after the sale; sure I guess. There has to be much better service orientated company that cares about more than a very poor install. Outrech Motto: Set it, and Forget it - There is certainly no one person across the organization who is willing to help. Our organization went to speak to the CEO, and here we are. Top to bottom, avoid this solution - there are much better options.