Outreach is absolutely the best choice you can make as a Startup for you BDR's I have to say my first review was not good but I reached out to them in one last effort to solve our issues and they were absolutely incredible in their response. The CEO himself was instantly responsive and I am still in awe at they took the time to help a small start-up with only four seats get answers and problems solved. Even with the issues we had, it was worth the time and effort to keep working through the issues as it is the most intuitive and efficient tool for BDR's out there. Believe me, I have tried quite a few in an effort to learn which would bring the most value to my teams and Outreach is it.

I received horrible support from… I received horrible support from Outreach after being a subscriber for over two years. I like the product but the service was so poor I will likely switch to SalesLoft in 2024

The companie has no respect for… The companie has no respect for employees. They hire, move you across country and fire you before you are even settled. They treat employees this badly just think about how they treat you as a customer

A massive thanks to Openreach A massive thanks to Openreach for dealing with and fixing a faulty line in to our school intruder alarm system. A special mention to the engineer who arrived swiftly and worked tirelessly in the freezing cold, thank you 5*. Case 14174493.

Outreach while a good program with ZERO Customer Care. BEWARE Outreach while a good program, with good intent, completely destroyed by there customer service and even worse a ticket system that just sends you to their knowledge center. Our team has been in implementation since we purchased almost two years ago. The only proactive contact with them or their team is when your renewal comes along. I would say if you want attention before the sale that amounts to "not my problem" or "please read this in our Knowledge Center" after the sale; sure I guess. There has to be much better service orientated company that cares about more than a very poor install. Outrech Motto: Set it, and Forget it - There is certainly no one person across the organization who is willing to help. Our organization went to speak to the CEO, and here we are. Top to bottom, avoid this solution - there are much better options.