Martyn Petchey
GBA massive thanks to Openreach A massive thanks to Openreach for dealing with and fixing a faulty line in to our school intruder alarm system. A special mention to the engineer who arrived swiftly and worked tirelessly in the freezing cold, thank you 5*. Case 14174493.
Peter Chambers
GBI received horrible support from… I received horrible support from Outreach after being a subscriber for over two years. I like the product but the service was so poor I will likely switch to SalesLoft in 2024
Jim Smith
GBOutreach while a good program with ZERO Customer Care. BEWARE Outreach while a good program, with good intent, completely destroyed by there customer service and even worse a ticket system that just sends you to their knowledge center. Our team has been in implementation since we purchased almost two years ago. The only proactive contact with them or their team is when your renewal comes along. I would say if you want attention before the sale that amounts to "not my problem" or "please read this in our Knowledge Center" after the sale; sure I guess. There has to be much better service orientated company that cares about more than a very poor install. Outrech Motto: Set it, and Forget it - There is certainly no one person across the organization who is willing to help. Our organization went to speak to the CEO, and here we are. Top to bottom, avoid this solution - there are much better options.
Robin Simonsson
SEBy far the worst company on earth By far the worst company on earth. They’d rather virtue signal online than protect their employees who moved half the nation to work for them. Disgusting behaviour.
Daniel Kowalcyzk
GBWe use outreach or sales enablement We use outreach or sales enablement. Overall very user friendly, integrates well with HS and SFDC. Good overall tool with all the functionality we need. Reasonable price