Outreach is absolutely the best choice you can make as a Startup for you BDR's I have to say my first review was not good but I reached out to them in one last effort to solve our issues and they were absolutely incredible in their response. The CEO himself was instantly responsive and I am still in awe at they took the time to help a small start-up with only four seats get answers and problems solved. Even with the issues we had, it was worth the time and effort to keep working through the issues as it is the most intuitive and efficient tool for BDR's out there. Believe me, I have tried quite a few in an effort to learn which would bring the most value to my teams and Outreach is it.

The worst CRM, bad support Having used 3 CRMs before as a sales rep, never once have I spent so much time resolving issues with their support team. Their UI for outbound is terrible, the tiny window for sending emails that can't be maximised. Several issues in the last months. Calls not being recorded, calls not showing up on your activity, many more. Today I had a call scheduled with Ayesha from the support team and she didn't even show up nor reply to my email during the scheduled slot. Please avoid this tool at all costs.

The companie has no respect for… The companie has no respect for employees. They hire, move you across country and fire you before you are even settled. They treat employees this badly just think about how they treat you as a customer

I received horrible support from… I received horrible support from Outreach after being a subscriber for over two years. I like the product but the service was so poor I will likely switch to SalesLoft in 2024

We use outreach or sales enablement We use outreach or sales enablement. Overall very user friendly, integrates well with HS and SFDC. Good overall tool with all the functionality we need. Reasonable price