Complete mess Complete mess. Total sh** show. Definitely avoid for gift cards. Had a special occasion ruined and lost a $200 reservation deposit because their process for using their gift card is so completely convoluted. Weeks later, and I still can't get an answer from Tock or the restaurant on whether I can even use this gift card for the restaurant I made reservations for on their site, let alone how to use it. Every response from Tock is "ask the restaurant" and every resonance from the restaurant is them being utterly confused as to what a Tock gift card even is. So, at this point, between the reservation deposit and the cost of the gift card, $500 has been wasted with absolutely nothing to show for it.

If I could give a 0 If I could give a 0, I would. Using Tock was a horrible experience and I have yet to figure out how to unlock and use the money on my gift card. Not only couldn’t I figure it out, but three waiters and the restaurant manager couldn’t figure it out. If the site promotes that you can book reservations and pay for them via gift cards during check out, it should work accordingly. This does not. I do not recommend this for any customer or business.

Why have a different site VS Open… Why have a different site VS Open table. Hard to use and limited as to information/request you can leave

Terrible, DO NOT give as a gift unless you hate the person. Terrible, misleading and useless. I received a Tock gift card as a gift and it has been nothing but a headache. First, we used Tock to make a reservation at a Tock restaurant only to find out that you can't actually use the gift card at the restaurant. Makes sense, right? Tock is intentionally misleading about when you can use the gift card. I had to read their terms and conditions to finally figure it out. So, can't use it at the restaurant... figured I'd order. I'm in Los Angeles so they have to have tons of restaurants that will deliver, right? Nope. 3 in my area. Ok, well, let's pick one of those 3. It's 1.2 miles away from me. After selecting the restaurant, turns out I'm "outside the delivery area". What? A mile is outside the delivery area? Screw it, let's keep trying. Change up the restaurant, confirm they'll deliver to me, place the order and about 20 minutes before it's supposed to arrive, Tock cancels the order because "we are unable to process the order with the restaurant." This is AFTER confirming my order will be delivered. Holy crap Tock. I don't wish your awfulness on anyone.

Greed, expecting customers to pay to reserve Tock charging a 20% service fee for what amounts to an incredibly simple CRUD scheduling app is an outright scam forced upon users. Restaurants should heavily reconsider implementing this service as it deters potential customers from making reservations.