The most ridiculous reservation system… The most ridiculous reservation system ever!!! We paid $50 for a reservation for 7 at Cidercaide in Austin this past Friday evening. When we arrived, we acknowledged the table they had saved for us inside and asked if we could sit Outside. We were told that if there was an empty table, of course! Little did I know that our $50 reservation would still be charged to my credit card. I will never make a reservation at a restaurant or any place of business using Tock!!!!!

What a bunch of crooks What a bunch of crooks. They charged us $50 just to make a reservation at a NYC restaurant.

Elaborate Scam We tried three times to use tock. Each time they charged us money in advance only for the restaurants to have never heard of tock before, and leading to a huge billing issue each time. Until now, we haven't been able to use our money on tock, and there's no way to remove it. And all support does is give default answers. Fairly convinced their business model is to make the product almost impossible to use so that they people just never use the money they actually have. If you like someone, NEVER gift them a tock gift card - it's the worst thing you can do to someone

Complete mess Complete mess. Total sh** show. Definitely avoid for gift cards. Had a special occasion ruined and lost a $200 reservation deposit because their process for using their gift card is so completely convoluted. Weeks later, and I still can't get an answer from Tock or the restaurant on whether I can even use this gift card for the restaurant I made reservations for on their site, let alone how to use it. Every response from Tock is "ask the restaurant" and every resonance from the restaurant is them being utterly confused as to what a Tock gift card even is. So, at this point, between the reservation deposit and the cost of the gift card, $500 has been wasted with absolutely nothing to show for it.

If I could give a 0 If I could give a 0, I would. Using Tock was a horrible experience and I have yet to figure out how to unlock and use the money on my gift card. Not only couldn’t I figure it out, but three waiters and the restaurant manager couldn’t figure it out. If the site promotes that you can book reservations and pay for them via gift cards during check out, it should work accordingly. This does not. I do not recommend this for any customer or business.