Impossible to use this Tock gift card Impossible to use this Tock gift card. Been trying for a couple of years and can’t quite seem to unlock the secret key. Dine-in - nope. Wine shop - nope. Take out - maybe but only for large holiday meals? Ugh. We cast a pox upon the house of Tock.

Terrible, DO NOT give as a gift unless you hate the person. Terrible, misleading and useless. I received a Tock gift card as a gift and it has been nothing but a headache. First, we used Tock to make a reservation at a Tock restaurant only to find out that you can't actually use the gift card at the restaurant. Makes sense, right? Tock is intentionally misleading about when you can use the gift card. I had to read their terms and conditions to finally figure it out. So, can't use it at the restaurant... figured I'd order. I'm in Los Angeles so they have to have tons of restaurants that will deliver, right? Nope. 3 in my area. Ok, well, let's pick one of those 3. It's 1.2 miles away from me. After selecting the restaurant, turns out I'm "outside the delivery area". What? A mile is outside the delivery area? Screw it, let's keep trying. Change up the restaurant, confirm they'll deliver to me, place the order and about 20 minutes before it's supposed to arrive, Tock cancels the order because "we are unable to process the order with the restaurant." This is AFTER confirming my order will be delivered. Holy crap Tock. I don't wish your awfulness on anyone.

Tock is holding my money hostage Tock doesn’t bother to inform buyers that their gift cards can’t be used to, you know, actually purchase food like you’d think they could. My employer purchased a $200 Tock gift card on my behalf as a gift, and I decided to use the balance to take my parents, husband, and mother in law to a restaurant for lunch… intending to use my gift card to cover the bill. Lo and behold, I found out AFTER we’d ordered that exactly $0 of my Tock gift card balance could be applied to my current balance. I was mortified. My family had driven more than an hour from their respective locations to meet me and my husband at the restaurant, only for my method of payment to not work as expected. This was a $120 lunch between the four of us, so not exactly small fries, but I had expected my $200 gift card balance to be more than enough to cover the bill. Tock’s customer service was worse than useless in resolving the issue — the entire burden fell on the staff of the restaurant to deduct our $120 bill from my gift card balance. I literally have no idea how they did it, but I was so grateful that they stepped up to fix Tock’s mistake. Now Tock customer service is giving me the runaround about refunding the remaining $80 on my gift card balance. I DO NOT WANT TO WASTE MY TIME ON TOCK AFTER MY AWFUL EXPERIENCE WITH THE PLATFORM. I literally just want a refund so I can move on with my life, but Tock insists that I can use the gift card balance “to reserve experiences” at restaurants, when that’s the last thing I want to use my gift balance for. Tock marketed these gift cards in a misleading manner. I was fully under the impression that I would be able to use my balance to pay the tab of any restaurant under the Tock banner, but Tock is a woefully tech-deficient company, so they can’t even manage that. Now they are holding my money hostage — USE TOCK OR EXPLORETOCK AT YOUR OWN RISK!

It's a scam. Don't use unless you like giving donations to them. This is a company that accepts $$ for "gift certificates" and then you discover they have no restaurants that accept the credit. Haha. Jokes on you! I tried to use the credits twice with a restaurant they list. There's no phone number to discuss with them, and they refuse to answer emails asking the people who gifted you to be refunded. It's a scam.

First of all I agree with all the previous reviews First of all I agree with all the reviewer comments, this service has all the appearance of a scam and if at all possible Tock should figure out a way to better market their offering so people know before hand what they ae purchasing. I had an example of a restaurant in the Monterrey CA area using Tock to make a reservations but they will not accept a Tock gift card. All Tock support would offer is the have no control over they business and therefore no responsibility. Pretty shady. I would also question this review board giving Tock 2.2 stars when every single review is a one star.