What value does Tock provide diners? I made a reservation for two at Daisies, a relatively new Chicago restaurant. We had a lovely time, but I will not go back if every time I make a Tock reservation I am charged $21 for two for nothing. As a frequent restaurant diner (3-4 times a week) I prefer Open Table and Resy. My partner prefers to call directly to restaurants. Now, I understand why.

Complete mess Complete mess. Total sh** show. Definitely avoid for gift cards. Had a special occasion ruined and lost a $200 reservation deposit because their process for using their gift card is so completely convoluted. Weeks later, and I still can't get an answer from Tock or the restaurant on whether I can even use this gift card for the restaurant I made reservations for on their site, let alone how to use it. Every response from Tock is "ask the restaurant" and every resonance from the restaurant is them being utterly confused as to what a Tock gift card even is. So, at this point, between the reservation deposit and the cost of the gift card, $500 has been wasted with absolutely nothing to show for it.

It's a scam. Don't use unless you like giving donations to them. This is a company that accepts $$ for "gift certificates" and then you discover they have no restaurants that accept the credit. Haha. Jokes on you! I tried to use the credits twice with a restaurant they list. There's no phone number to discuss with them, and they refuse to answer emails asking the people who gifted you to be refunded. It's a scam.

If I could give a 0 If I could give a 0, I would. Using Tock was a horrible experience and I have yet to figure out how to unlock and use the money on my gift card. Not only couldn’t I figure it out, but three waiters and the restaurant manager couldn’t figure it out. If the site promotes that you can book reservations and pay for them via gift cards during check out, it should work accordingly. This does not. I do not recommend this for any customer or business.

If I could give 0 stars I would If I could give 0 stars I would. Once you are on a restaurant's website and hit "Reservations" then Tock completely throws you out of everything you've put in. Tock assigns you a random city so you have to go searching for where you actually wanted to go, then input everything all over again. Then you wait. Worst interface. Who designed this???