Susan
GBThe most ridiculous reservation system… The most ridiculous reservation system ever!!! We paid $50 for a reservation for 7 at Cidercaide in Austin this past Friday evening. When we arrived, we acknowledged the table they had saved for us inside and asked if we could sit Outside. We were told that if there was an empty table, of course! Little did I know that our $50 reservation would still be charged to my credit card. I will never make a reservation at a restaurant or any place of business using Tock!!!!!
Priscilla Pyrk
GBTock is CRAP and for the BOTS Tock is CRAP- They have bots that take up all the reservations within seconds. I’ve had 10 people at the same time through the app or the website try to book and it’s impossible because either they don’t have anything in place that protects the system against bots that book out slots or they resell reservations to other sites that charge fees for a booking service or concierge service. I really hope restaurant owners of the highly sought out places like the Michelin restaurants understand this game because there are so many people that lose out on experiencing your restaurants due to an unfair rigged system that is the EXCLUSIVE way to get a table at your restaurant. Such a shame!
Lee Wood
GBImpossible to use this Tock gift card Impossible to use this Tock gift card. Been trying for a couple of years and can’t quite seem to unlock the secret key. Dine-in - nope. Wine shop - nope. Take out - maybe but only for large holiday meals? Ugh. We cast a pox upon the house of Tock.
Connie Miller Vancil
GBIt's a scam. Don't use unless you like giving donations to them. This is a company that accepts $$ for "gift certificates" and then you discover they have no restaurants that accept the credit. Haha. Jokes on you! I tried to use the credits twice with a restaurant they list. There's no phone number to discuss with them, and they refuse to answer emails asking the people who gifted you to be refunded. It's a scam.
Tommy Arnette
GBGreed, expecting customers to pay to reserve Tock charging a 20% service fee for what amounts to an incredibly simple CRUD scheduling app is an outright scam forced upon users. Restaurants should heavily reconsider implementing this service as it deters potential customers from making reservations.