Greed, expecting customers to pay to reserve Tock charging a 20% service fee for what amounts to an incredibly simple CRUD scheduling app is an outright scam forced upon users. Restaurants should heavily reconsider implementing this service as it deters potential customers from making reservations.

If I could give 0 stars I would If I could give 0 stars I would. Once you are on a restaurant's website and hit "Reservations" then Tock completely throws you out of everything you've put in. Tock assigns you a random city so you have to go searching for where you actually wanted to go, then input everything all over again. Then you wait. Worst interface. Who designed this???

If I could give a 0 If I could give a 0, I would. Using Tock was a horrible experience and I have yet to figure out how to unlock and use the money on my gift card. Not only couldn’t I figure it out, but three waiters and the restaurant manager couldn’t figure it out. If the site promotes that you can book reservations and pay for them via gift cards during check out, it should work accordingly. This does not. I do not recommend this for any customer or business.

Tock is CRAP and for the BOTS Tock is CRAP- They have bots that take up all the reservations within seconds. I’ve had 10 people at the same time through the app or the website try to book and it’s impossible because either they don’t have anything in place that protects the system against bots that book out slots or they resell reservations to other sites that charge fees for a booking service or concierge service. I really hope restaurant owners of the highly sought out places like the Michelin restaurants understand this game because there are so many people that lose out on experiencing your restaurants due to an unfair rigged system that is the EXCLUSIVE way to get a table at your restaurant. Such a shame!

The most ridiculous reservation system… The most ridiculous reservation system ever!!! We paid $50 for a reservation for 7 at Cidercaide in Austin this past Friday evening. When we arrived, we acknowledged the table they had saved for us inside and asked if we could sit Outside. We were told that if there was an empty table, of course! Little did I know that our $50 reservation would still be charged to my credit card. I will never make a reservation at a restaurant or any place of business using Tock!!!!!