Impossible to use this Tock gift card Impossible to use this Tock gift card. Been trying for a couple of years and can’t quite seem to unlock the secret key. Dine-in - nope. Wine shop - nope. Take out - maybe but only for large holiday meals? Ugh. We cast a pox upon the house of Tock.

Why have a different site VS Open… Why have a different site VS Open table. Hard to use and limited as to information/request you can leave

Greed, expecting customers to pay to reserve Tock charging a 20% service fee for what amounts to an incredibly simple CRUD scheduling app is an outright scam forced upon users. Restaurants should heavily reconsider implementing this service as it deters potential customers from making reservations.

Beware of Tock Beware of Tock! My recent experience with this platform has been nothing short of a nightmare. From the get-go, I encountered credentialing issues, with Tock allowing an incorrect domain ('.clm') to be validated, highlighting glaring data, security, and UX concerns. Despite multiple attempts to rectify the situation, Tock's support team provided inadequate assistance and failed to address the core issues. Furthermore, Tock's handling of reservation cancellations is abysmal. Conflicting cancellation policies between Tock and the associated restaurant, Philotimo, created unnecessary confusion and frustration. It's unacceptable for a booking platform to shift responsibility and defer crucial decisions to the restaurant without providing clear guidance or resolution. Overall, my experience with Tock has been marred by incompetence, poor customer service, and a blatant disregard for user satisfaction. I strongly advise against using this platform for any reservations. Furthermore, my attempts to cancel a Valentine's Day reservation through Tock were met with sheer frustration and disappointment. Despite numerous requests for cancellation and a pending charge on my credit card, Tock's support team proved utterly inept at facilitating the process. This lack of responsiveness and failure to honor cancellation requests is not only infuriating but also reflects Tock's disregard for customer convenience and satisfaction.

The most ridiculous reservation system… The most ridiculous reservation system ever!!! We paid $50 for a reservation for 7 at Cidercaide in Austin this past Friday evening. When we arrived, we acknowledged the table they had saved for us inside and asked if we could sit Outside. We were told that if there was an empty table, of course! Little did I know that our $50 reservation would still be charged to my credit card. I will never make a reservation at a restaurant or any place of business using Tock!!!!!