First of all I agree with all the previous reviews First of all I agree with all the reviewer comments, this service has all the appearance of a scam and if at all possible Tock should figure out a way to better market their offering so people know before hand what they ae purchasing. I had an example of a restaurant in the Monterrey CA area using Tock to make a reservations but they will not accept a Tock gift card. All Tock support would offer is the have no control over they business and therefore no responsibility. Pretty shady. I would also question this review board giving Tock 2.2 stars when every single review is a one star.

It's a scam. Don't use unless you like giving donations to them. This is a company that accepts $$ for "gift certificates" and then you discover they have no restaurants that accept the credit. Haha. Jokes on you! I tried to use the credits twice with a restaurant they list. There's no phone number to discuss with them, and they refuse to answer emails asking the people who gifted you to be refunded. It's a scam.

The most ridiculous reservation system… The most ridiculous reservation system ever!!! We paid $50 for a reservation for 7 at Cidercaide in Austin this past Friday evening. When we arrived, we acknowledged the table they had saved for us inside and asked if we could sit Outside. We were told that if there was an empty table, of course! Little did I know that our $50 reservation would still be charged to my credit card. I will never make a reservation at a restaurant or any place of business using Tock!!!!!

Elaborate Scam We tried three times to use tock. Each time they charged us money in advance only for the restaurants to have never heard of tock before, and leading to a huge billing issue each time. Until now, we haven't been able to use our money on tock, and there's no way to remove it. And all support does is give default answers. Fairly convinced their business model is to make the product almost impossible to use so that they people just never use the money they actually have. If you like someone, NEVER gift them a tock gift card - it's the worst thing you can do to someone

Complete mess Complete mess. Total sh** show. Definitely avoid for gift cards. Had a special occasion ruined and lost a $200 reservation deposit because their process for using their gift card is so completely convoluted. Weeks later, and I still can't get an answer from Tock or the restaurant on whether I can even use this gift card for the restaurant I made reservations for on their site, let alone how to use it. Every response from Tock is "ask the restaurant" and every resonance from the restaurant is them being utterly confused as to what a Tock gift card even is. So, at this point, between the reservation deposit and the cost of the gift card, $500 has been wasted with absolutely nothing to show for it.