Tock

406 N Sangamon St FL 6, 60642, Chicago, United States
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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Tock

Book reservations and culinary experiences at restaurants, bars, wineries and pop-ups across the globe.

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Tony Rindsberg
GB

Terrible, DO NOT give as a gift unless you hate the person. Terrible, misleading and useless. I received a Tock gift card as a gift and it has been nothing but a headache. First, we used Tock to make a reservation at a Tock restaurant only to find out that you can't actually use the gift card at the restaurant. Makes sense, right? Tock is intentionally misleading about when you can use the gift card. I had to read their terms and conditions to finally figure it out. So, can't use it at the restaurant... figured I'd order. I'm in Los Angeles so they have to have tons of restaurants that will deliver, right? Nope. 3 in my area. Ok, well, let's pick one of those 3. It's 1.2 miles away from me. After selecting the restaurant, turns out I'm "outside the delivery area". What? A mile is outside the delivery area? Screw it, let's keep trying. Change up the restaurant, confirm they'll deliver to me, place the order and about 20 minutes before it's supposed to arrive, Tock cancels the order because "we are unable to process the order with the restaurant." This is AFTER confirming my order will be delivered. Holy crap Tock. I don't wish your awfulness on anyone.

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GG
GB

Awful, Awful, Awful Awful! Awful! Awful! Unfortunately Chase rewards is using them and I cannot book places I want to dine in. It makes me use my points but does not say how many points I will be using so I will get stuck with paying with my points that may be higher than what I want to spend. And there is no way to reach anyone. That's the worst part. I used their chat and the response time it says is one hour. Not worth paying their services.

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Joshua Goltz
GB

I find Resy and OpenTable are far… I find Resy and OpenTable are far better user experiences for diners. Tock charges asinine fees to diners and makes splitting a bill need a spreadsheet. I'd rate Tock 0/5 stars.

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Tommy Arnette
GB

Greed, expecting customers to pay to reserve Tock charging a 20% service fee for what amounts to an incredibly simple CRUD scheduling app is an outright scam forced upon users. Restaurants should heavily reconsider implementing this service as it deters potential customers from making reservations.

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Norman Simmonds
GB

First of all I agree with all the previous reviews First of all I agree with all the reviewer comments, this service has all the appearance of a scam and if at all possible Tock should figure out a way to better market their offering so people know before hand what they ae purchasing. I had an example of a restaurant in the Monterrey CA area using Tock to make a reservations but they will not accept a Tock gift card. All Tock support would offer is the have no control over they business and therefore no responsibility. Pretty shady. I would also question this review board giving Tock 2.2 stars when every single review is a one star.

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