My phone got blocked even though my… My phone got blocked even though my account was paid fully updated. Tesco said it was computer problem but that is not good enough to get it sorted I was on hold for 25min listening to some crap music. Then a very rude lady came back to me and said it was sorted gave no explanation and would not let me speak or ask why then just hung up. Shame on tesco mobile Ireland

Excellent customer service Excellent customer service. I phoned Tesco Mobile regarding an issue I was having with mobile internet. It was very easy to get the call directed to where it needed to go. The person I spoke to (Elliot) gave absolutely perfect instructions re: how to resolve my issue. He was really clear and concise, and really made sure I understood what needed to be done. I followed the steps and everything worked perfectly afterwards. Perfect, efficient service.

I have been a customer for 8+ years,My… I have been a customer for 8+ years,My wife and children also with Tesco.I must say they used to be really good to deal with but now always under the same excuse of data protection they have you running around in circles, cant transfer a number cant get information on why my top ups are not working.Customer service has become a joke

Absolutely would NOT recommend Wanted to switch to vodafone and keep the same number. Cheeky little … changed my e-mail address on Tesco Mobile app and said to vodafone that I’m on a bill pay (which is a complete lie, I’m on top-up), and that my information doesn’t match. I went straight to the Tesco Mobile app to check my information and THEY CHANGED MY EMAIL ADDRESS! Went to my mailbox to double check I typed in the right email address and there it is - REGISTRATION email. Also, their plans are terrible.

don't use this bunch of useless morons don't use this bunch of useless morons. if you need customer service this lot are just a bunch of robots who are like politicians who only answer questions with more questions. stay clear.