This service is a $H!T$HOW. This service is a $H!T$HOW. Do not sign up for YEXT or any of the companies out there that are white labeling their service - the fine print will try to lock you in for a full extra year if you don't cancel 6-months prior to end of contract. Then it is immediate threats from their legal department and a blemish on your credit rating. Undoubtedly they may more money from their collections department than they do from actual business. Because the actual business DOES NOT DELIVER.

Poor support Poor support. They "offer" an online chat session but there is no one monitoring. Strange website that looks like it was pieced together with various people. No direction, no flow, no understanding of what they even do overalls. Totally messy. Would rather work with crisp concise supportive companies that have a better focus and know how to market what they are actually doing.

Great Platform, Great Service! As a real estate property manager and developer, location matters most! Yext makes it easy to update important information that our residents and future residents can see in real time! Their partnership with Google is just icing on the cake. Now I can log into one platform to make any updates I need, knowing that information will push to Google My Business almost instantly. If I have any questions, my Yext rep is there to help me along the way.

MAJOR issues with customer support We're having MAJOR issues with their support "alias." We have a partner account, trying to get 3 clients live ASAP, yet I've had an open ticket with their support team for nearly 2 weeks without resolution. I find it unconscionable that their new-client, onboarding support is just a link to a list of articles to help guide through the setup process. Some of the articles contain old, no longer relevant info. For example, a short how-to video makes references to a UI that is clearly not up to date. Stay away, just an awful experience.

no good First and foremost, where do I start. They treated me and my team like we were dumb during a meeting to go over things. The sale representative refused to start the demo without our boss and told us to access her calendar to schedule a meeting without her knowledge.