BAD (NO) CUSTOMER SERVICE BAD (NO) CUSTOMER SERVICE. Not yet a customer of Yext, I have been trying for two weeks to speak to someone to sign me up to the service. When I enquired, I explained I was moving over from SEMRUSH and was happy to sign up ASAP to avoid my contract rolling over again. Filled out the form online, no response. Sent an email in, finally had a call with someone who told me he was unsure of what department to place my business in. A week later, still no response. I have followed up twice since, as a prospective customer it's not very reassuring that even with promise of having the business no one can be bothered to get back to you. Personally would avoid.

Scammers Someone from this company try to take ownership of my Google page illegally. Scammers.

I have had nothing but problems with YEXT I have had nothing but problems with YEXT. Their support takes days to respond to urgent issues for my clients. A poorly run company with awful client service. There are so many better solutions for list management.

Do not trust. Zero customer service response They double charged me on my subscription, would not give the extra $500 back so when my bank took it back they closed my active account. Their support is horrible good luck getting in contact with them. Since I bought a subscription my gmb rank has gone down. What a nightmare. I do not recommend this unprofessional company to anyone. Update: Yext responded on trust pilot but still has not contacted me whatsoever. Sad they respond to reviews faster than they respond to support

no good First and foremost, where do I start. They treated me and my team like we were dumb during a meeting to go over things. The sale representative refused to start the demo without our boss and told us to access her calendar to schedule a meeting without her knowledge.