Azuga

42840 Christy Street, 94538, Fremont, United States
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1.45
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

5.00%

1

85.00%
About Azuga

Improve safety and reduce accidents with easy to use fleet tracking software from Azuga. It's contract-free and rewards-driven with no upfront costs.

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DoodyCalls of Charleston
GB

Customer service is impossible to deal… Customer service is impossible to deal with. its also impossible to cancel without paying a termination fee. they automatically sign you back up for another 2 year term every time your pre-existing term is up

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John Boyle
GB

SCAM!!!This company is the worst ever 1 year… This company is the worst ever 1 year trying to cancel after 22 year contract. Hold then hang up the Hold hang up promise call backs that never happen then keep telling me someone will call back. Then keep charging and charging. This company is biggest scam ever!!!

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Diana
GB

Customer service Promise to return your calls for service questions are unfulfilled or they call you back after hours when you are not in the office. When someone does help you out there is a language barrier which makes it very difficult to explain your concerns. The response goes unanswered because the communication barriers. The product without any flaws would be rated higher, however without great customer service how good is the product.

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Tom Maren
GB

Isaac Santiago reactivates links We provide driver rewards to our fleet drivers each month when they score well in the ETS metrics. Some drivers do not redeem their rewards right away. Sometimes the link to the rewards becomes disabled. Isaac Santiago steps in, resets and reactivates the links for the drivers that have pending accounts. His efforts are much appreciated!

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Patrick
GB

AVOID with all costs!!!!!!!!!!!!!!!!! AVOID with all costs!!!!!!!!!!!!!!!!! The customer service is very poor, I was waiting on hold for hours!!! Nothing works very well, they change terms and conditions how they like. Now when I canceled with them, they said that I'm lucky that I was with them for more than 1 year (of hell) so it will be only a fee of $50 per device (if it's less than 1 year it's a fee of $100 per device). I feel very lucky, thank you Azuga for the WORST service possible.

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