THIS IS A TOTAL SCAM THIS IS A TOTAL SCAM, WE HAVE BEEN RUNNING BEHIND THIS COMPANY TO GET OUR MONEY BACK BUT ENDED UP PAYING THEM MORE AND MORE. THEY LIE ABOUT EVERYTHING. WE NEVER SIGNED ANY CONTRACT YET THEY DON'T CANCEL THE ACCOUNT BECAUSE THEY ARE GETTING MONEY TO SCAM PEOPLE. WELL DONE TEAM AZUGA. YOU PEOPLE ROCK.

What a joke What a joke. Been waiting for 5 days for a call back and I call every day. We haven't received our cameras in over a month and have been billed for them 2 times already.

This company has the worse customer service!!!… This company has the worse customer service I have dealt with in a long time. I have been trying to simply cancel our service for we have no further need for them. I began back in October 2023, and I am still today in February 2024 trying to finalize the cancellation while they continue to charge me for services I am not using. When you call you are on hold forever and many times the call disconnects. If you ask to speak with a manager, they say there is not any available and they will call you back, but of course you do not receive any calls. Emails, calls, messages all go unanswered multiple times. I just now received shipping labels to return items, but with zero instructions of what and for which label. I requested they remove any auto payments to my card back in November 2023 and today in February 2024 they charged my card over $1000 dollars. I am still waiting on answers with no response, and I have decided to report their charges as fraudulent. Do not recommend this company to anyone with this horrible customer service.

After 4 months After 4 months, we have still not been able to correct a billing issue. I have been contacted 3 times, each I was told someone get back with me to resolve the issue. So far, nothing has been resolved and Azuga took it upon themselves to charge my credit without my permission for 3 months.

Poorly executed idea The interface is poor. The videos, are poor from a technical stand point. The content is good. But having to see incomplete assignments is irritating even after watching them several times. A lot of the time there’s also no sound. Updating scores is inconsistent. The assigned scores are useless without knowing what where when and how we are being docked points. Making the scores irrelevant and arbitrary. The idea is great but very poorly executed.