DO NOT RECOMMEND Azuga does not even deserve one star! I regret to say that my experience with them has been deeply disappointing. Not only did they exhibit poor communication throughout our interaction, but there were also blatant discrepancies between what was promised in our contract and what was delivered. Their lack of transparency and failure to uphold their end of the agreement was disheartening. Despite assurances made in the contract, the actual service fell far short of expectations. Attempts to address these issues were met with further miscommunication and a lack of accountability. I cannot in good conscience recommend Azuga based on my personal encounter. Potential customers should be cautious and thoroughly investigate any agreements before engaging with this company.

Customer service Promise to return your calls for service questions are unfulfilled or they call you back after hours when you are not in the office. When someone does help you out there is a language barrier which makes it very difficult to explain your concerns. The response goes unanswered because the communication barriers. The product without any flaws would be rated higher, however without great customer service how good is the product.

SCAM!!!This company is the worst ever 1 year… This company is the worst ever 1 year trying to cancel after 22 year contract. Hold then hang up the Hold hang up promise call backs that never happen then keep telling me someone will call back. Then keep charging and charging. This company is biggest scam ever!!!

THIS IS A TOTAL SCAM THIS IS A TOTAL SCAM, WE HAVE BEEN RUNNING BEHIND THIS COMPANY TO GET OUR MONEY BACK BUT ENDED UP PAYING THEM MORE AND MORE. THEY LIE ABOUT EVERYTHING. WE NEVER SIGNED ANY CONTRACT YET THEY DON'T CANCEL THE ACCOUNT BECAUSE THEY ARE GETTING MONEY TO SCAM PEOPLE. WELL DONE TEAM AZUGA. YOU PEOPLE ROCK.

On numerous occasions On numerous occasions, I have looked back in my trip log and it had me going a route that I never took. I have no idea how A GPS system could just make up a route that I didn’t drive. At first I thought it was a fluke but it happens quite often. Also in the past, I have receive notifications of no GPS signal or I have been told that it is unplugged. On these occasions I did not even drive the vehicle that day. Ultimately I was questioned by my fleet manager and was told not to diss connect it even though I explained I didn’t drive the vehicle.