AVOID with all costs!!!!!!!!!!!!!!!!! AVOID with all costs!!!!!!!!!!!!!!!!! The customer service is very poor, I was waiting on hold for hours!!! Nothing works very well, they change terms and conditions how they like. Now when I canceled with them, they said that I'm lucky that I was with them for more than 1 year (of hell) so it will be only a fee of $50 per device (if it's less than 1 year it's a fee of $100 per device). I feel very lucky, thank you Azuga for the WORST service possible.

After 4 months After 4 months, we have still not been able to correct a billing issue. I have been contacted 3 times, each I was told someone get back with me to resolve the issue. So far, nothing has been resolved and Azuga took it upon themselves to charge my credit without my permission for 3 months.

stay away!!!! scammers Was promised a 30 day trial to see if I like the cameras. Ended up not satisfied and was told to pay a cancelation fee that was not discussed in the agreement. all the documents that was discuss are now missing in action. I'm sooo upset please don't do business with these people

DO NOT RECOMMEND Azuga does not even deserve one star! I regret to say that my experience with them has been deeply disappointing. Not only did they exhibit poor communication throughout our interaction, but there were also blatant discrepancies between what was promised in our contract and what was delivered. Their lack of transparency and failure to uphold their end of the agreement was disheartening. Despite assurances made in the contract, the actual service fell far short of expectations. Attempts to address these issues were met with further miscommunication and a lack of accountability. I cannot in good conscience recommend Azuga based on my personal encounter. Potential customers should be cautious and thoroughly investigate any agreements before engaging with this company.

Customer service Promise to return your calls for service questions are unfulfilled or they call you back after hours when you are not in the office. When someone does help you out there is a language barrier which makes it very difficult to explain your concerns. The response goes unanswered because the communication barriers. The product without any flaws would be rated higher, however without great customer service how good is the product.