Very Unprofessional Customer service We wanted to try the service for our distribution vehicles. Signed up in March. Product worked well. But then came the nightmare. We canceled the service July 7 2022 since our business is seasonal and we do not need the product year round. Credit card was charged for another 3 months. Called billing, they said it would be handled. Nothing. Called again spoke with someone and thought we were making progress because I was issued an invoice with a credit but still no refund. Every time I call or email the ar team I get a different rep asking me if I have returned the devices. I tell them , no. I purchased the devices and provide proof back to show purchase. they then reply that management has to approve the refund. it is now September 24 and have spoken to Robert Silva, Nick Salas, Gary Rodriguez, Dawson Adams, Gary Perez and Bryan O'Kelley with still no refund or solution. This company is VERY Sketchy. Buyer beware.

Horrible experience with their service Horrible experience with their service. Very unprofessionals and bad customer service. This company lied and stole from us. We signed up for their service in April and to date we haven't received all the equipment per contract. Aside for this they charged our account for equipment that was already included on our contract!!! Do not sign up for this service save your time and money is not worth it.

Poorly executed idea The interface is poor. The videos, are poor from a technical stand point. The content is good. But having to see incomplete assignments is irritating even after watching them several times. A lot of the time there’s also no sound. Updating scores is inconsistent. The assigned scores are useless without knowing what where when and how we are being docked points. Making the scores irrelevant and arbitrary. The idea is great but very poorly executed.

AVOID with all costs!!!!!!!!!!!!!!!!! AVOID with all costs!!!!!!!!!!!!!!!!! The customer service is very poor, I was waiting on hold for hours!!! Nothing works very well, they change terms and conditions how they like. Now when I canceled with them, they said that I'm lucky that I was with them for more than 1 year (of hell) so it will be only a fee of $50 per device (if it's less than 1 year it's a fee of $100 per device). I feel very lucky, thank you Azuga for the WORST service possible.

We have used Azuga for at least 4 years… We have used Azuga for at least 4 years .They used to be great to deal with however as they have grown and are chasing more business they have failed to respond and resolve outstanding issues.They refuse to allow us to talk to a supervisor and keep dragging their feet. They "escalate" the complaints and months later dont resolve them. We have over 80 vehicles on Azuga and could not recommend them to anyone at this point.