rasheka london
GBstay away!!!! scammers Was promised a 30 day trial to see if I like the cameras. Ended up not satisfied and was told to pay a cancelation fee that was not discussed in the agreement. all the documents that was discuss are now missing in action. I'm sooo upset please don't do business with these people
Mike Smith
GBWe have used Azuga for at least 4 years… We have used Azuga for at least 4 years .They used to be great to deal with however as they have grown and are chasing more business they have failed to respond and resolve outstanding issues.They refuse to allow us to talk to a supervisor and keep dragging their feet. They "escalate" the complaints and months later dont resolve them. We have over 80 vehicles on Azuga and could not recommend them to anyone at this point.
Joe
GBOn numerous occasions On numerous occasions, I have looked back in my trip log and it had me going a route that I never took. I have no idea how A GPS system could just make up a route that I didn’t drive. At first I thought it was a fluke but it happens quite often. Also in the past, I have receive notifications of no GPS signal or I have been told that it is unplugged. On these occasions I did not even drive the vehicle that day. Ultimately I was questioned by my fleet manager and was told not to diss connect it even though I explained I didn’t drive the vehicle.
Kip
GBVery Unprofessional Customer service We wanted to try the service for our distribution vehicles. Signed up in March. Product worked well. But then came the nightmare. We canceled the service July 7 2022 since our business is seasonal and we do not need the product year round. Credit card was charged for another 3 months. Called billing, they said it would be handled. Nothing. Called again spoke with someone and thought we were making progress because I was issued an invoice with a credit but still no refund. Every time I call or email the ar team I get a different rep asking me if I have returned the devices. I tell them , no. I purchased the devices and provide proof back to show purchase. they then reply that management has to approve the refund. it is now September 24 and have spoken to Robert Silva, Nick Salas, Gary Rodriguez, Dawson Adams, Gary Perez and Bryan O'Kelley with still no refund or solution. This company is VERY Sketchy. Buyer beware.
Tom Maren
GBIsaac Santiago reactivates links We provide driver rewards to our fleet drivers each month when they score well in the ETS metrics. Some drivers do not redeem their rewards right away. Sometimes the link to the rewards becomes disabled. Isaac Santiago steps in, resets and reactivates the links for the drivers that have pending accounts. His efforts are much appreciated!