DO NOT RECOMMEND Azuga does not even deserve one star! I regret to say that my experience with them has been deeply disappointing. Not only did they exhibit poor communication throughout our interaction, but there were also blatant discrepancies between what was promised in our contract and what was delivered. Their lack of transparency and failure to uphold their end of the agreement was disheartening. Despite assurances made in the contract, the actual service fell far short of expectations. Attempts to address these issues were met with further miscommunication and a lack of accountability. I cannot in good conscience recommend Azuga based on my personal encounter. Potential customers should be cautious and thoroughly investigate any agreements before engaging with this company.

PLEASED THAT I DID NOT ALLOW AZUGA ACCESS TO MY CHECKING ACCOUNT! After multiple sales calls from Azuga, they reduced the price to a price point that I agreed to pay. Then when the "sales manager" did not call at the appointed time on a Friday night, I said "red flag." If they are sketchy on the front end of closing the deal, my opinion is that they would not improve as time passes. 2 Weeks have passed and my phone is ringing 6 times and more per day with sales calls from Azuga using foreign area codes and various numbers to mask who is calling. When I answer, a person will pretend familiarity and then begin pitching. Since then, I have read these reviews and I am pleased that I did not allow them to access my checking account. My instinct told me to say, "No," and I believe that was the correct response.

Poorly executed idea The interface is poor. The videos, are poor from a technical stand point. The content is good. But having to see incomplete assignments is irritating even after watching them several times. A lot of the time there’s also no sound. Updating scores is inconsistent. The assigned scores are useless without knowing what where when and how we are being docked points. Making the scores irrelevant and arbitrary. The idea is great but very poorly executed.

We have used Azuga for at least 4 years… We have used Azuga for at least 4 years .They used to be great to deal with however as they have grown and are chasing more business they have failed to respond and resolve outstanding issues.They refuse to allow us to talk to a supervisor and keep dragging their feet. They "escalate" the complaints and months later dont resolve them. We have over 80 vehicles on Azuga and could not recommend them to anyone at this point.

Customer service Promise to return your calls for service questions are unfulfilled or they call you back after hours when you are not in the office. When someone does help you out there is a language barrier which makes it very difficult to explain your concerns. The response goes unanswered because the communication barriers. The product without any flaws would be rated higher, however without great customer service how good is the product.