Bitly

5th Ave 139, 10010, New York, United States
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1.65
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

5.00%

1

80.00%
About Bitly

Bitly is a link management platform. You bring us your digital content, we make it connect and ignite with your audience. Need support? http://bitly.is/heretohelp

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Sam Forstag
GB

DO NOT USE DO NOT USE. As other reviews stated, the QR codes expire and the only option to continue using them is to pay $115 for a year-long subscription. In addition the subscriptions are listed with monthly cost, but they default you to paying for a full year with no refund for unused months. Deceptive practices.

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Susan Njoroge
GB

Outstanding service Outstanding service. I would recommend it.

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Sarah Vidoni
AE

Truly terrible service Truly terrible service. Their plans are confusingly written. I signed up thinking I could use 2 QR codes per month, but after paying $60, I discovered it was only 2 per year. This crucial information was buried in the legal section. So, effectively, the price is $30 per QR code. On top of that, their customer service is awful. No one responds, and after submitting multiple tickets, I received a generic response before they closed the ticket.

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Coachingzentrum Olten
CH

We printed a brochure with bitly QR… We printed a brochure with bitly QR codes. Initially they worked fine, but since a few weeks they are blocked by bitly. I reached out to them several times, the issue remains unsolved. They simply closed the first ticket stating the links work, and they are not responding to any new appeals. DO NOT USE bitly for printed documents.

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Andy Gibson
GB

This used to be a good service This used to be a good service, but like so many other firms, they have been taken over by greed and are now charging large fees for services that are free elsewhere (and which they have monetised already via tracking data). Their customer service approach also seems to involve telling customers they are wrong over and over again until they go away. Shame.

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