Won't provide support Won't provide support The account is deactivated, and they keep charging me. Because account is deactivated you can't reach out to support because they have no contact email

Please do not waste money upgrading. Customer support ignore you. After using Bit.ly for years, I was really excited to upgrade to be able to use a custom URL. You can imagine my disappointment at their complete lack of professional choices for a short URL as well as not even allowing us to use our own domains - For reasons specifically not stated on their website. Their accounting team, support and sales team are now actually ignoring my emails. Which as you imagine, makes me feel like we've been robbed. We've paid about £250 for nothing, and they are refusing to acknowledge that.

customer service from sales to the… The customer service from sales to the fitting was faultless old school,the fitters were polite and over the 3 days arrived as planned and got on with the job in hand. Highly recommended. Thank you Kay P

Unethical company and awful customer… Unethical company and awful customer support. They took money from my account a couple of days after I cancelled my subscription (and deleted my account). Impossible to contact support since I need to be on a paid plan. Plus, they have tons of automated emails/bots that look like « real » emails. Please, avoid their services, they’re rubbish.

DO NOT USE Bitly QR code generator Only needed 1 QR code generated for a poster at work. Went with Bitly as the add was very much highlighting the fact I could create codes for free (at least during the trial period) and because it seemed to be a reputable company. After 2 weeks however and before the poster event at work, Bitly has disabled my QR code and it basically holding me to ransom for a minimum yearly fee of approx. €100 if I want to re-activate my one QR code. Ridiculous! Wish I had gone with the Adobe QR code generator as that one apparently is free.