Ultra Mobile

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2.10
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

5.00%

1

65.00%
About Ultra Mobile

Ultra Mobile is the easy, affordable way to enjoy unlimited talk and text to loved ones around the world! With both Single-Month and Multi-Month plans, we offer the convenience and flexibility consumers are looking for plus free calling to 80+ international destinations all starting at just $15 a month. And being on T-Mobile’s 5G network ensures that our customers have the Ultra-reliable coverage they need to stay connected. Ultra provides best-in-class wireless, with flexible plan durations and the best value in the market. If customers should need help, our multi-lingual quality care team ensures the customer has the best experience possible. Ultra keeps you connected to the people who matter most, no matter how far away they may be.

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franklin
GB

I'm not happy because I have called to… I'm not happy because I have called to get United Airlines corporate 15% discount but no one seem knowledgeable about it. Discount code : PERKSPOT15, my UA number U373617. Phone # 612-209-1670.

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Bob
GB

This is by far the worst MVNO in… This is by far the worst MVNO in existence. I am attempting to pay my bill. The payment fails. It then tells me it will connect me to an agent. It then says "we received no response, goodbye". I can only call the 611 number since I don't have service and have reached this number in the past. Yet now apparently they are not answering the phone anymore. And despite frequent references to a "chatbot that can connect you to a live agent" this feature does not actually exist. Aside from that I regularly see speeds under 0.5mbps. It is often unable to load websites, let alone stream a video in 480p. Their app is also awful and claims it "cannot verify my identity" despite using it on the same phone I always have. The last time I had this issue I simply opened the app and hit "pay bill" and was done. Now my phone number can't even be ported out until I can access another phone to call their real support number. Utterly ridiculous how bad this company is.

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Tammy
GB

Your prices are the best around I have… Your prices are the best around I have ever found and your data is also very well especially when you use your Wi-Fi at home safe and secure

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Rohan The SPARTAN
GB

These are Con Artists These are Con-Artists.. stay away! They said they shipped the phone which never arrived. Kept calling them and they kept telling me it was delivered while the FedEx delivery status says it was on the way. Finally had to get my CC company intervene to get my money back. These are crooks at best and are after your money. Seems like Chinese con-artists

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Sylvia Brallier
GB

Global service is a Lie. Save yourself! Think you are going great get some great global Internet and telephone access while you’re traveling? Think again. This is a disaster. First…it’s impossible to authenticate. By the time I had to leave on the airplane, I had already tried about 10 times with no success…even with “Assistance!” Then, once I got to Cambodia, you can’t even get to the Ultra Mobile site! You can’t contact them! All you get is an error message from here. So if you’re psyched to get to some foreign country and be totally cast adrift with no contact to the outside world, please be my guest and join Ultra Mobile. Otherwise, I suggest you practice self preservation and choose another carrier. What a waste of money! I can’t even call them to cancel.

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