Service did not work in Colombia Service did not work in Colombia. I could receive text messages but could not sent them. I spent 2 hours talking with support. No help. Problem was never solved. Also it's stupid 2-factor auth. Previously they just send you text message with code to login. Now Ultra sending you anther text messaged and you need to answer ALLOW or DENY to it. But how can I answer if text messages sending does not work??? That is so so so stupid. Make it one-time code as it was before!!!

I'm not happy because I have called to… I'm not happy because I have called to get United Airlines corporate 15% discount but no one seem knowledgeable about it. Discount code : PERKSPOT15, my UA number U373617. Phone # 612-209-1670.

Awful. Stay away from Ultra Awful. I wish I could give zero stars. I bought an ultra prepaid Sim Card at Newark airport for 60$. In the price where included the Sim Card and 2 GB Internet data. If you want to add more data, the price is 7.50$ per 1GB. And I did. It was the worst thing I could ever spend money on. I could not activate the prepaid sim without an Internet connection, which is actually ironic if you take into consideration, that you buy the ultra Card to have Internet in the first place, without having to connect to a public Wifi or to your original provider but with high roaming charges... I managed to activate the card after I logged into the public WiFi at the airport, which is something I wanted to avoid... During my 8 days trip in the US, I didn't have Internet half the time and when I did, it was ultra slow (pun intented). Stay away from Ultra, it is a waste of money. Rather check if your mobile device has the e-sim function and buy a Programm online to save money and actually have quick Internet. I wish I could get my money back.

These are Con Artists These are Con-Artists.. stay away! They said they shipped the phone which never arrived. Kept calling them and they kept telling me it was delivered while the FedEx delivery status says it was on the way. Finally had to get my CC company intervene to get my money back. These are crooks at best and are after your money. Seems like Chinese con-artists

Every month it is a nightmare to renew… Every month it is a nightmare to renew my card. Ultramobile denies my password and sends me a temporary one, but it takes many tries till they accept, today more than 5 tries and nothing. I do everything as it is asked from Ultramobile, and they keep saying that they are not sure if it's me, after I've sent them the password that they have just sent to my phone that one that has their SIM card. I am desperate, almost one hour trying to pay! Today is the WORST!